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Claudeven LaminaCL

Claudeven Lamina

Support client

€125/day
Marseille, FR
3-7 years
CRM
Customer Service
Training Facilitation
Customer Support
Coaching

Average response time: 1 hour

Freelancer profile translated to English.
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About Claudeven

  • French

    Native or bilingual

  • English

    Conversational

  • Malagasy

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Outsourcia,
    Quality Coach and Trainer
    April 2025 - Today (1 year and 2 months)
    Antananarivo, Madagascar
    Perform evaluations, conduct training sessions, develop advisors' skills, attend quality meetings
  • Intelcia,
    Technical Advisor
    January 2024 - April 2025 (1 year and 3 months)
    Antananarivo, Madagascar
    Take calls, handle requests and/or complaints related to networks, qualify calls, generate leads
  • ADM Value,
    Quality and Training Officer
    January 2020 - September 2023 (3 years and 8 months)
    Antananarivo, Madagascar
    Perform evaluations, conduct training sessions, develop advisors' skills, attend quality meetings
Check out Claudeven's experience

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Education

  • International Certificate in Trainer Training
    2026
    Certificat international en formation des formateurs
  • Commercial Assistance Training
    IFRA
    2018
    Formation en Assistance commerciale
Check out Claudeven's education

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