About Claude
English
Native or bilingual
Experience
- Groupe IndigoTechnical Leader MS365July 2025 - Today (1 year and 1 month)Courbevoie, France– Management of technical support for MS 365 Workplace in an international context (9500 workstations, 450 servers across 6 countries) under the direct authority of the CIO.– Implementation of a new information system based on a secure AD2022 directory solution / MS Office 365.Technical support management.– Management of N2/N3 incidents.– Implementation of Active Directory security with Tier 0 silos.– Management of remediation with third-party tools Ping Castle.– Management of automations with PowerShell scripts.– Optimization of remediation for the MS Entra directory (Secure Score).– Management of application secure access under MS Entra (secret ID, etc.).– Implementation of MFA.MS 365 Administration.– Technical management of MS SharePoint and MS Teams environments.– Management of MS Teams VoIP telephony.– Management of application access under MS Entra with conditional access.– Implementation of Android/iPhone enrollments under MS Intune with secure access.– Management of requests/accesses under MS Exchange Online.
- Groupe Gide Loyrette NouelSystems Engineering Manager / Technical Leader MS365November 2008 - July 2025 (16 years and 8 months)– Management of technical support in an international context (1600 workstations, 450 servers across 23 countries) under the direct authority of the CIO. (CIO of 60 people)– Member of the IT Steering Committee consisting of 5 people (network managers, operations, architect).– Implementation of a new information system based on an AD2022 directory solution and MS Exchange 2016 / Office 365 Hybrid.Technical support management.– Drafting of specifications, management of system tenders, management of service provider relationships.– Implementation of selected solutions in production environments (POC).– Application of ITIL fundamentals in a production environment.– Management of requests and incidents under GLPI then under ServiceNow.Microsoft 365 Migration Project Management– Management of Azure Active Directory and AD Connect directory infrastructures.– Definition of the hybrid coexistence scenario for Exchange 2016 and Microsoft 365 Exchange Online.– Management of mail flows under Cisco IronPort C390 and HLB Kemp load balancers.– Migration from VMWARE Workspace ONE UEM to MS Intune.– Implementation of MS Teams compliance.– Study and implementation of compliance under MS Intune, secure application publishing.
- Oracle Cerner CorporationSystem ConsultantJune 2007 - November 2008 (1 year and 5 months)Kansas City, MO, USATasks:– Configuration of AIX 5.3 systems.– Deployment of Oracle 10.2 database management systems and the data warehouse.– Implementation of front-end systems under Citrix Metaframe 4.5 and IBM WebSphere 6.1 (application publishing).– Performance management and updates of ERP modules.– Management of ERP deployment within Marseille hospitals.
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Education
- ITIL Foundation CertificationCertification ITIL Foundation
- MSO365 MS-720: Microsoft Teams Voice EngineerMSO365 MS-720 : Microsoft Teams Voice Engineer