About Claude
- PROJECT MANAGEMENT using Agile/Scrum method:
- WEBMARKETING:
English
Fluent
French
Native or bilingual
Experience
- REXELMobile App PM 📲CIVIL ENGINEERINGOctober 2023 - December 2024 (1 year and 3 months)Seyssinet-Pariset, France🚀 Senior Product Management Consultant | Specialist in MVP, Roadmaps & Product Strategy, Delivery | AI Features
- PWC Experience CenterSenior Mobile Application Product ManagerBANKING AND INSURANCEOctober 2022 - October 2023 (1 year and 1 month)Paris, France📌Within a digital factory at a player in the health, insurance and retirement sector.🎯 Objectives:👉🏽 Design- Instruction and framing phase with the BO of the universes- Monitoring and exchange of inputs with the Design teams- QA and testing- Review and production on the mobile application stores👉🏽 Run- Reporting of product malfunctions monitored from MEDIATECH client verbatims and store reviews- QA and Testing- Review and production on the mobile application stores👉🏽 ID2 Consulting Mandate (digital factory)- Contribution to workshops and seminars related to change management within the ID2 department✅ Daily missions:Product marketing & communication- Preparation of Strategic Steering Committees for Private Spaces (quarterly)- Preparation of release communications internally and externally- Production and monitoring of product roadmaps related to releases (ensuring functional consistency of the product in accordance with the health universes).Voice of the customer listening- Monitoring and thematic perspective of the voice of the customer (quarterly restitution of customer perception)- Writing store reviews to promote product life
- Éditions LégislativesProduct OwnerPUBLISHINGSeptember 2021 - Today (4 years and 9 months)Montrouge, France📌Within the e-business team and in close collaboration with the MDD (Direct Digital Marketing, product team).🎯Objective(s):👉🏽Define annual budgets and monitor investments on the e-shops of Editions Legislatives and Editions Dalloz brands👉🏽Define and implement action plans for our e-shops in order to grow traffic, leads and revenue (e-merchandising, commercial animation plan, AB testings, on-site retargeting and personalization, customer journey optimizations, etc…)🛠Production tools: JIRA, Confluence, Trello, Kameleoon, Analytics, Hotjar, Verified Reviews, CMS: Magento.✅Daily missions:•Manage e-commerce developments and projects: formalize expressions of needs, coordinate the various project stakeholders, monitor developments until online release (ticketing and acceptance) while guaranteeing the quality of deliverables and deadlines•Monitor and develop analysis tools (Google Analytics, hotjar) and tools such as chat, carts guru, Kameleoon, etc.•Monitor KPIs and develop various e-commerce activity reports.Skills: Continuous improvement · Agile methods · Data analysis · Requirements analysis
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Education
- MASTER I IN FRENCH LANGUAGEParis IV Sorbonne2004
- JOURNALISMInstitut Pratique de Journalisme2005