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Claude JeanCJ

Claude Jean

Lead Customer Advisor

€350/day
Toulouse, FR
3-7 years
Accounting
E-mailing
Sales page copywriting
Customer advisor
Virtual assistant

Average response time: 1 hour

Freelancer profile translated to English.
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About Claude

Passionate about efficiency and customer satisfaction, I am a versatile freelancer specializing in virtual assistance, accounting, email marketing, copywriting, and customer consulting. With a thorough mastery of these fields, I offer tailor-made solutions to optimize your activity, save time, and boost your visibility. My goal is to support you with professionalism, creativity, and enthusiasm to transform your projects into success. Trust a passionate partner, attentive and dedicated to your success!
Banking and Financial Services
Retail (Small Business)
E-commerce
Air Transportation and Tourism
Telecommunications

  • English

    Native or bilingual

  • French

    Fluent

  • Italian

    Basic

Remote only
Primarily works remotely

Experience

  • VIVETIC GROUP
    Lead Customer Advisor
    January 2025 - Today (1 year and 5 months)
    Relay feedback and collaborate with other departments. Support teams to ensure mastery of procedures and the quality of their tasks. Advise and guide customers. Motivate, supervise, and redirect teams
  • VIVETIC GROUP
    Customer advisor
    January 2023 - January 2025 (1 year and 11 months)
    Help customers solve their problems or answer their questions by offering tailored solutions. Handle customer complaints effectively and empathetically, seeking to find a satisfactory solution. Follow up on customer requests to ensure their satisfaction and maintain a good relationship.
  • NAZAIRE EXCURSION
    Tour guide
    January 2019 - January 2020 (1 year)
    Accompany groups Provide information Answer questions Organize visits Create a friendly atmosphere Manage unforeseen events

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Education

  • Training in natural referencing and virtual assistant
    ZA'SEO
    2024
    Formation en réferencement naturel et assistant virtuel
  • C2 in English
    ITTI MADAGASCAR
    2023
    C2 en Anglais
Check out Claude's education

Skill set

Sage Software
Amadeus
Vocalcom
Airtable
Trello
Notion

Categories