About Clara
French
Native or bilingual
Experience
- RegloCommunication Strategy Consulting MissionAGRICULTUREOctober 2021 - February 2022 (4 months)Paris, France-Implementation of the overall communication strategy-Creation of the editorial line-Social media management (Facebook, Twitter, Instagram, LinkedIn, TikTok)-Creation of guidelines for Customer Service
- Bio c' BonDigital Marketing and Customer Relations ManagerRETAIL (SMALL BUSINESS)December 2018 - December 2020 (2 years)-Active participation in the global communication plan and commercial animation plan- Content creation, editorial line management, and social media management for Bio c' Bon, Bio c' Bon Tribus (family community), and C' du Jardin (salad bar): Facebook, Twitter, Instagram, Pinterest, LinkedIn-Participation in the e-commerce launch (Click & Collect, Delivery): implementation and monitoring of web marketing levers (commercial promotions, SEO, SEA, emailing, product and UX offer recommendations, reporting and KPI monitoring…)-Content creation: blog articles, ebooks, newsletters, press releases-Website updates, management, and UX optimization-Reporting and KPI monitoring (ads, organic, SEA…)-Creation and organization of offline events: recipe launches in salad bars with Make Me Healthy, book signings by Youmakefashion on dietary rebalancing…-Influencer relations management-Creation and supervision of the Customer Service department: drafting customer communication, setting up processes and monthly reporting, loyalty program optimization)-Management of 2 people
- Bio c' BonDigital Marketing OfficerMay 2015 - December 2018 (3 years and 7 months)Île-de-France, France-Active participation in the global communication plan and commercial animation plan- Content creation, editorial line management, and social media management for Bio c' Bon, Bio c' Bon Tribus (family community), and C' du Jardin (salad bar): Facebook, Twitter, Instagram, Pinterest, LinkedIn-Brand content and editorial content writing for social media and the website-Website updates and management-Monitoring, audience analysis, reporting-Public relations and influencer relations management-Creation of newsletters and emails-Customer service management: creation of customer communication and process implementation
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Education
- MBA, Marketing, e-marketing and advertisingESGMBA, Marketing, e-marketing et publicité
- Bachelor's and Master's degree 2, Communication and Public RelationsESGCILicence et Master 2, Communication et Relations Publiques
Certifications
- SEO Web Writing by Lucie RondeletSAS Formation Rédaction Web2021
- Hypnotherapist TechnicianL'ARCHE2023