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Clara D.CD

Clara D.

Linguistics & Customer Service

€300/day
Montpellier, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Clara

I am convinced that the most enriching thing is experience.
I like to diversify my roles to gain knowledge and skills.

At 27 years old, I hold a Master's degree (Master 2) in communication, but I have already held more than 10 different jobs around the world, both as a self-employed individual and as an employee, often both simultaneously and always with the same motivation: to learn while successfully completing my mission.

Through these experiences, I have grown personally and professionally, acquiring numerous professional and interpersonal skills. The diversity of my experiences has led me to interact with very different audiences and adapt to them, which allows me today to easily integrate into a team and readily understand customer needs.

I define myself as proactive and solution-oriented. I like to take initiative when given the opportunity, and those close to me say I am as creative as I am realistic.

Passionate about writing from a young age, I am a traffic information writer for SNCF, where I combine my passion and my appetite for human relations through customer service. I also thrive in the world of books, particularly in proofreading.

Today, I wish to take on new challenges and leverage my skills through new experiences. I am ready to take on new challenges: yours!

Let's talk whenever you want!
  • French

    Native or bilingual

  • English

    Fluent

Remote only
Primarily works remotely

Experience

  • Mediameeting
    SNCF Traffic Information Writer
    December 2020 - Today (5 years and 6 months)
    Montpellier, France

    - Traveler information via social networks, mainly X (formerly Twitter) @lio_train_sncf
    - Handling of traffic, commercial, and dispute questions in real-time for the entire Occitanie region
    - Adaptation and formulation of SNCF language according to public communication standards
    - Collaboration with radio for daily rail traffic information updates
    - Public speaking on trains
  • SKIP - Clara Dumez
    SEO Writer & Proofreader
    January 2018 - Today (8 years and 5 months)
    France
    Always passionate about words, I joined the entrepreneurial adventure during my studies 7 years ago. First as a community manager, I quickly moved into writing, then developed a passion for book proofreading. Since my experience in Canada, I have also been drawn to English-to-French translation and would like the opportunity to explore it in the future. With my experience as a freelancer, intern, apprentice, and employee, I am ready to take on new challenges: your challenges! References: Midi Libre, Métropolitain, Collectif Octobre Rose, Claap.fr, Groupe Ortiz, Andrian Deweerdt Photographie, La Montpellier Reine, Renovo Paris, Éditions Maïa, Studi, Studapart, CHU Montpellier, Yogist, Weeli, Les Contes [ir]réels de Tadou, Natureauxpattes…
  • Marriott International
    Receptionist
    October 2023 - July 2024 (9 months)
    Mont-Tremblant, QC, Canada

    - Welcome and customer service in English and French
    - Management of reception and hotel activities as part of a team

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Education

  • Level 7 Title - Master II, Communication and Media Studies
    ISCOM
    2020
    Titre de niveau 7 - Master II, Étude de la communication et des médias
  • Training Certificate, Digital Marketing
    StaffMe Academy
    2021
    Attestation de formation, Marketing digital

Skill set

Categories