Freelancer profile translated to English.

Description

Experienced web project manager, I offer my freelance services to support you in the management and development of your online projects.

With several years of expertise in digital marketing, I specialize in managing digital projects: websites, e-commerce, chatbots, PIM/DAM, etc. Proficient in several CMS, including Wordpress, Wagtail, and Shopify, as well as web languages like HTML and CSS, I can help you update your existing website or create a new one.

Committed, proactive, and results-oriented, I easily adapt to your specific needs and work closely with you to ensure the success of each project.

Contact me now to discuss your project and start working together!

Languages

Spanish
Native or bilingual
French
Native or bilingual
English
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

DOMREBEL
E-commerce Manager
FASHION AND COSMETICS
October 2022 - May 2023 (8 months)
Montréal, Canada
• Management and updating of the e-commerce site
• Processing customer orders, from preparation to shipment
• Proactive customer service management (phone, email, social media)
• Development of a social media communication strategy to optimize engagement
• Supervision of e-commerce photoshoots
• Product photography for the site (flatlays)
• Preparation of periodic reports
E-commerce Photo Shoot Customer Service Customer Experience Social Media Fraud
HEC Montréal
Data Analyst
EDUCATION AND E-LEARNING
October 2021 - Today (4 years and 7 months)
Montreal, QC, Canada
• Collection of internal (Salesforce and GA) and external (media) data
• Data analysis and report creation (Data Studio, Excel, Power BI)
• Formulation of strategic recommendations for various recruitment campaigns
• Definition of data collection optimization strategies
• Tracking supervision
Data Analysis Data Visualization Salesforce Pardot
WITH Madrid
Digital Project Manager
CONSULTING AND AUDITS
December 2018 - July 2021 (2 years and 7 months)
Madrid, Spain
• End-to-end project management
• Development of commercial proposals, budgets, and timelines
• Resource management (UX/UI designers and developers)
• Benchmarking and drafting of functional specifications, user stories, user manuals, and tickets
• Ensuring delivery quality by supervising tests
• KPI definition and tracking implementation
• Performance monitoring and analysis (GA and Search Console)
• Daily client support
• Scope: digital transformation, websites, chatbots, and internal platforms
• Clients: Crédit agricole payment services, Cartier, Toyota financial services, GRDF, Filorga, JCDecaux airports
Project Management Functional Acceptance Testing Wordpress HTML/CSS Team Management Team Management Client Relations Digital Transformation Functional Specifications Technical Specifications Web Marketing Strategy Google Analytics Web Analytics Matomo