Freelancer profile translated to English.

Description

Do you have a digital project to launch, a website to evolve, or need support to manage your projects?

I help companies deploy their digital projects and leverage my 6 years of experience in web project management, CRM, and e-commerce.

✨Project Management:needs assessment, planning, team coordination, deliverable and priority tracking.

✨Web & E-commerce:website creation or evolution, user experience optimization, content management, and e-merchandising.

✨CRM & Acquisition:CRM campaigns, lead generation, customer journey optimization.

✨Data & Performance:tracking, dashboards, performance analysis, and optimization recommendations.

Feel free to contact me to discuss your project and find the most suitable solution together.

Languages

Spanish
Native or bilingual
French
Native or bilingual
English
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

VML
Project Manager
DIGITAL AND IT
July 2023 - Today (3 years and 1 month)
Paris, France
For Ford:
Managed multi-channel digital projects from conception to deployment
Coordinated international business, creative, and technical teams (France, Poland, Spain, UK)
Assessed business needs and tracked deliverables
Optimized customer journeys and digital touchpoints to improve user experience
Implemented a national tracking system that increased re-contact rate by +20%
Analyzed performance and provided optimization recommendations using Adobe Analytics, Power BI, and Dynamics 365
Managed schedules, priorities, and stakeholders in an Agile environment
Digital Transformation Agile Methodology Web Project Management CRM Data Analysis
DOMREBEL
E-commerce Manager
FASHION AND COSMETICS
October 2022 - May 2023 (8 months)
Montréal, Canada
Developed and implemented a commercial animation plan
Managed the entire website: updates, merchandising, order & stock supervision
Monitored KPIs
Optimized online customer experience and conversion
Organized photo shoots with the product team
Coordinated marketing, product, and logistics teams to ensure the smooth deployment of commercial operations
E-commerce Photo Shooting Customer Service Customer Experience Social Media
HEC Montréal
Data Analyst
EDUCATION AND E-LEARNING
October 2021 - June 2023 (1 year and 7 months)
Montreal, QC, Canada
Analyzed and collected data (Salesforce, GA, traditional media) to optimize student recruitment campaigns
Created dashboards (Data Studio, Excel, Power BI)
Provided strategic recommendations
Data Analysis Data Visualization Salesforce Pardot