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Claire MercierCM

Claire Mercier

Digital Training Project Manager I FR/UK

€700/day
Paris, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Claire

Hello and welcome to my Malt profile!

🎯 Are you looking to develop your employees' skills while fostering their engagement within your organization?

Here's what I can offer:
- Expertise in intercultural communication: a graduate of IAE Rennes in International Management, 4 years of experience in the UK, numerous projects in multicultural contexts.
- A Master's degree in e-learning engineering and 11 years of experience in designing blended and online training programs for organizations of all sizes and sectors: large corporations, franchise networks, retailers, hospitality, training organizations, medical schools, etc.
- A strong sense of customer relations, notably thanks to an early career in managing retail networks and organizing international events.

Some examples of achievements:
🪄 Customer service onboarding program in luxury hospitality (4 modules) - Articulate Storyline & Vyond

🌍 Hybrid integration program for logistics managers (11 e-learning modules, 14 in-person sessions)

đź”’ Cybersecurity program for project managers at an IT services company (6 modules) - Articulate Storyline

🌍 Kidnapping E-briefing module in English for humanitarian staff: Articulate Storyline

👩‍🔬 Program on supporting palliative care patients at home, aimed at general practitioners (17 modules)

🔄️ Conversion of an in-person training into a MOOC on health/nutrition alignment

Looking forward to discussing with you!

Claire
  • French

    Native or bilingual

  • English

    Native or bilingual

  • Spanish

    Conversational

Can work on-site
Paris (up to 10km)

Experience

  • Freelance
    Digital Training Consultant
    EDUCATION AND E-LEARNING
    January 2023 - Today (3 years and 5 months)
    Paris, France
    - Creation of online onboarding programs
    - Design of multimodal programs combining interactive modules, quizzes, and videos of expert interviews or role-playing scenarios
    - Audit of existing training and module updates
    - Supporting companies in hybridizing and digitizing their training

    • Contract at the Ministry of Europe and Foreign Affairs: design of an interactive e-learning program (April-May 2024)
    E-learning Design Digital Learning Active Pedagogy Hybrid Training Luxury Hospitality
  • FacultĂ© de mĂ©decine de Nantes UniversitĂ©
    Digital Learning Engineer
    MEDICAL
    November 2020 - November 2022 (2 years)
    Nantes, France
    - Coordination of instructional design for a university diploma in hospital-based general medicine
    - Creation of e-learning modules with interactive clinical cases based on in-person course materials in neurology, cardiology, and hematology
    - Conversion of cell biology practical work into interactive asynchronous modules
    - Supporting educators in digital pedagogy
    Instructional Design LMS Moodle Digital Learning Pedagogical Coordination
  • E-learning Touch' - agence de digital learning
    Project Manager
    EDUCATION AND E-LEARNING
    April 2019 - October 2020 (1 year and 6 months)
    Nantes, France
    Responding to tenders, needs analysis, pedagogical architecture, and coordination of the graphic designer and integrator team.
    Sectors: industry, logistics, security, IT, humanitarian, and medical.
    Project Management Responding to Tenders Articulate Storyline E-learning Design Instructional Scriptwriting

Recommendations

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Former user and 1 other person have recommended Claire

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Education

  • Master's degree in e-learning Engineering - Mention very good
    Université de Rennes I
    2014
    Méthodologie et outils de la formation à distance, Pratiques de l'évaluation en ligne, Stratégie d'accompagnement à l'apprentissage à distance (e-tutorat), Ergonomie multimédia, Droit de l'Internet. Mémoire sur la stratégie tutorale dans l'hybridation d'un dispositif de formation.
  • DESS in International Management
    IGR-IAE Rennes
    1995
    Cultures d'affaires Internationales, Environnement Economique International, Management Humain et organisation des activités des Ressources Humaines.

Certifications

Skill set

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