You're seeing this page as if you were . The main menu is still yours, though. Exit from immersion
Claire N.CN

Claire N.

Sprinklr specialist - Social media

€670/day
Châteaudun, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
Back to original language

About Claire

At the crossroads of corporate communication, digital, tech, and AI, I now support organizations in analyzing, structuring, and optimizing their image and presence, both online and on the ground.

Passionate about literature, words, and languages, I have developed solid editorial and strategic expertise. French is my native language, and I also work in English, Italian, and Spanish. I am involved in writing and structuring content for institutional communication, digital marketing, innovation, or economic development projects.

Specialist in social media management and social listening tools, I am Sprinklr certified and, since my international experience in a digital agency in Barcelona, I have been supporting teams in various countries in using platforms such as Sprinklr, Hootsuite, or Brandwatch. I offer training, configuration, and operational support for community managers and communication and strategy teams.

Social Listening is at the heart of my approach: strategic monitoring, reputation analysis, competitive benchmarking, weak signal detection, and exploitation of social data, particularly through AI contributions. I design custom queries and help transform data into clear and actionable insights.

Accustomed to data-driven environments, I also work on creating and analyzing reports, defining relevant KPIs, and evaluating the performance of campaigns, corporate communications, or events, in order to support decision-making and continuous improvement.

Finally, I have cross-functional experience in event organization, institutional communication, digital marketing, and social networks, with a particular affinity for innovative and audiovisual ecosystems.
  • English

    Fluent

  • French

    Native or bilingual

  • Spanish

    Conversational

  • Italian

    Fluent

Can work on-site
Châteaudun (up to 50km), Paris (up to 50km)

Experience

  • Conseil d'administration
    Corporate Communication Coordinator
    November 2025 - June 2026 (7 months)
    - Development and implementation of corporate communication
    - Project and team coordination, schedule monitoring
    - Interface between management, the board of directors, and stakeholders
    - Coordination of institutional communications
    - Preparation of strategic messages and communications
    - Guardian of the organization's image
    - Reporting and synthesis of strategic information
    corporate communication board of directors Talking points Branding Consulting Project Coordination
  • Nway Events
    Marketing & Event Production Director
    January 2023 - Today (3 years and 7 months)
    Paris, France
    Creating high-end experiences to connect decision-makers and opinion leaders during strategic and confidential meetings.
  • Chartres métropole
    Territorial Marketing, Animation, and Economic Communication Manager
    PUBLIC SECTOR
    September 2022 - September 2025 (3 years)
    28000 Chartres, France
    - Animation and communication of the economic development of Chartres métropole
    - Organization and animation of economic events (New Year's greetings, Ambassador Club, etc.) and trade shows (Cosmetic 360, Innopolis, Perfumes & Cosmetics, SIMI, etc.)
    - Communication for Cadr'Ent and 101 (Innovation City), articles for "Votre Agglo" magazine
    - Coordination of the C' Chartres Business association (budget, boards, general meetings, partnerships)
    Event Management Communication strategy Digital Communication Association Management Innovation Strategy

Recommendations

Be the first to recommend Claire

Help this freelancer shine by sharing your experience working together.

These freelancer profiles also match your criteria

AgathaA

Agatha Frydrych

Backend Java Software Engineer

4.7

(3)

2

BaptisteB

Baptiste Duhen

Fullstack developer

4.6

(4)

5

AmedA

Amed Hamou

Senior Lead Developer

4

(2)

7

AudreyA

Audrey Champion

Web developer

4.3

(3)

4

Education

  • Master in Business Strategy, specialization in Communication and Marketing
    ISEFAC Paris
    2007
    Bac+5 Master Stratégie d'entreprise, spécialité Communication et Marketing Bac+4 Master PICICA (Politiques et Industries de la Culture, de l'Information, de la Communication et des Arts) mention "Médias, territoires, arts" / Laurea Scienze della communicazione (Erasmus en Italie) Bac+3 Journalisme, Information et Communication, mention Médias et sociétés Bac+2 Médiation culturelle et communication, option Cinéma audiovisuel Bac Scientifique, option Sciences de la Vie et de la Terre

Certifications

  • Web Marketing
    Ecole Informatique Sup-M2i
    2015
    Site Commercial Animation SMO Accessibility Webdesign E-commerce SEO ROI Web Design Referencing Site Redesign
  • Sprinklr Core Social Suite Certification
    Sprinklr
    2016
    Partner Assessment Partner Admin Support User Testing Admin Core

Skill set

Categories