Description

I can help you with MVP development, your app maintenance or a static website (portfolio) or implementing a CMS connection with automatic deployment.

I am a former communicator with an experience in a graphic design agency so my profile is very polyvalent and "fully full-stack".

I used to intervene as a trainer, I have a 4 years of experience in coaching key users or end-users, in Saas and especially Salesforce (administrator certification).

So UX is also key and a topic of discussion and focus.

My background:

After a business school education, I discovered by chance the world of IT systems and decided not to leave it anymore! As a systems integration consultant, specializing in SaaS, I also provide support to users (change management and training).

Languages

Spanish
Basic
Italian
Basic
French
Native or bilingual
English
Fluent
German
Basic

Workplace preferences

Can work on-site

Berlin (up to 20km)

Le Wagon Berlin, Stockholm, Milan, Barcelona
Teacher
EDUCATION AND E-LEARNING
January 2020 - Today (6 years and 5 months)
Berlin, Germany
Lecturing and overseeing students projects
Ruby Ruby on Rails css Design SQL JavaScript PostgreSQL Stimulus
Doctolib
Key Account Project Manager
SOFTWARE PUBLISHING
September 2018 - December 2018 (3 months)
Paris, France
Deploying Doctolib in healthcare facilities such as hospitals, public and private health centres in France:

- Auditing the information system with Doctolib Tech team to propose the most adequate solution

- Meeting operations managers and referring doctors to understand their organization and deliver recommendations

- Holding conferences for administrative and medical staff to get them support Doctolib
- Training the administrators and end users
- Supporting internal and external communication plan to insure users adoption and patient awareness
User Experience Design User Interface Design Santé Gestion de projet Gestion de projet technique
MonDocteur.fr
Senior Onboarding Manager Cliniques
SOFTWARE PUBLISHING
January 2017 - September 2018 (1 year and 8 months)
Paris, France
Senior Onboarding Manager in charge of deploying MonDocteur SAAS solution at Strategic Doctor's offices and Clinics:
- Audit of the organisation (medical softwares, medical speciality, users, patient types)
- Recommandations and solution configurations designed for each client
- Set-up of the communication plan and levers for success
- Monitoring of the performance (on-line appointment, SEO, ROI)
- Change Management and follow-up of users adoption

Team leader for a 4 people teams (juniors and intern) : training, daily support, mentoring, coaching for personnal and collective targets achievement.

Part of the internal Salesforce deployment team:
- Conception & administration of the CRM for the set-up flow and processes
- PoC for the team (training, FAQs, testing and bug fixing)
User Experience Design User Interface Design User Testing Formation Conduite du changement Salesforce Gestion de projet Gestion de projet technique

Check out Claire's experience

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Signup to reveal

Master Grande Ecole
Neoma Business School
2014
Field Of Study Decision Making, Management Control, Risk and Performance Management
Developper Full-Stack
Le Wagon
2019

Salesforce Administrator
Salesforce
2016

Claire D.

Fullstack Ruby on Rails / REACT / JS / JAMSTACK

About Claire

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