About Claire
French
Native or bilingual
English
Fluent
Spanish
Native or bilingual
Experience
- LaunchmetricsBusiness Development ManagerJanuary 2022 - January 2025 (3 years)Marseille, France> Identification of skills needs, design and delivery of training programs, impact measurement and continuous improvement> Coaching managers in the development of their teams> Management of commercial strategies> Alignment of marketing, sales, and product departments to ensure consistency in messaging, resources, and sales strategies> Implementation of processes and tools to streamline the sales cycle and improve efficiency
- CredijustoTraining & Development ManagerMarch 2019 - December 2021 (2 years and 9 months)Team training and structuringDesign and implementation of training programs by department, in collaboration with business teamsSupport for teams in a context of high growth and then post-acquisition, to align processes and tools and establish a common cultureCustomer SuccessDeployment of customer satisfaction surveys (CES, CSAT, NPS) and collaboration with Product teams to improve customer experience
- Campo VivoProject ManagerFebruary 2018 - March 2019 (1 year and 1 month)Mexico, MexicoLaunch of an organic basket service in Mexico CityCross-functional project management: producer sourcing, marketing, logistics, customer relations, budget management
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Education
- LICA Talents of the ecological transitionTiers Lab des Transitions2025
- ESSEC Bachelor in Business AdministrationESSEC2017