Freelancer profile translated to English.
Back to original languageAbout Claire
I am a B2B project and operations manager, specializing in structuring and securing training programs and cross-functional projects. I focus on optimizing administrative and operational processes, regulatory compliance (Qualiopi, OPCO, funding), multi-stakeholder coordination, and streamlining workflows (quotes, agreements, invoicing, client follow-up). My role is to ensure the long-term success of projects by bringing method, clarity, and rigor to organizations that lack structure or waste time. Accustomed to high-stakes and high-volume environments, I work with tools like HubSpot, Digiforma, Pennylane, Notion, and Excel to structure, prioritize, and facilitate execution. I bring an operational, reliable, and strategic vision, with a constant goal: to secure, simplify, and make teams more efficient without burdening processes.
French
Native or bilingual
Spanish
Conversational
English
Conversational
Remote only
Primarily works remotely
Experience
- Mister IA EntrepriseB2B Training Manager – Qualiopi Compliance & Operational SteeringJanuary 2025 - Today (1 year and 5 months)• Steering of certified Qualiopi B2B training programs (66 sessions, multi-entity, key accounts).• Complete management of Qualiopi compliance and OPCO funding (applications, audits, rejection prevention).• Coordination of internal teams, trainers, clients, and funders.• Structuring and streamlining administrative and financial processes in a high-volume context.
- Studio Smile (CentreOffice Manager & Administrative/Financial ManagerJune 2022 - January 2025 (2 years and 7 months)• Complete administrative and financial management of the structure (quotes, invoicing, cash flow, health insurance reimbursements).• Budget monitoring and activity steering, contribution to orthodontics revenue growth.• Operational HR Management: onboarding new employees, support for new hires, internal training, liaison with social partners and accounting firm.• Structuring internal processes, formalizing procedures, and optimizing operational functioning.
- Dentilys (Groupe national de centresDirector of Dental & Ophthalmology CenterNovember 2021 - May 2022 (6 months)• Directing the opening and structuring of the center: steering complete commissioning, structuring recruitment and deploying an HR integration program (Urssaf, professional bodies, occupational health), orchestrating schedules and supervising personnel administration including training and skill development.• Financial steering and compliance: supervision of financial performance (invoicing, revenue reporting to management), negotiation and coordination of third-party payer agreements, responsibility for accounting management and electronic transmission, ensuring regulatory compliance.• Operational excellence and optimization: deployment and structuring of internal processes, supply chain management (clinical/administrative), dispute management and partner relations, continuous optimization of operational flows to maximize center efficiency.
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Education
- Artificial Intelligence TrainingMister IA2025Formations Intelligence Artificielle
- VIP Reception & Difficult Situations TrainingEdmond Binas2018Formation Accueil VIP & Situations Délicates