Freelancer profile translated to English.
Back to original languageAbout Claire
I am a project and B2B operations manager, specializing in structuring and securing training programs and cross-functional projects. I focus on optimizing administrative and operational processes, regulatory compliance (Qualiopi, OPCO, funding), multi-stakeholder coordination, and streamlining workflows (quotes, agreements, invoicing, client follow-up). My role is to ensure the long-term viability of projects by bringing method, clarity, and rigor to organizations that lack structure or waste time. Accustomed to high-stakes and high-volume environments, I use tools like HubSpot, Digiforma, Pennylane, Notion, and Excel to structure, prioritize, and facilitate execution. I bring an operational, reliable, and strategic vision with a constant objective: to secure, simplify, and make teams more efficient without burdening processes.
French
Native or bilingual
Spanish
Conversational
English
Conversational
Remote only
Primarily works remotely
Experience
- Mister IA EntrepriseB2B Training Manager – Qualiopi Compliance & Operational SteeringJanuary 2025 - Today (1 year and 7 months)• Steering of Qualiopi certified B2B training programs (66 sessions, multi-entity, key accounts).• Complete management of Qualiopi compliance and OPCO funding (applications, audits, rejection prevention).• Coordination of internal teams, trainers, clients, and funders.• Structuring and streamlining administrative and financial processes in a high-volume context.
- Studio Smile (CentreOffice Manager & Administrative/Financial ManagerJune 2022 - January 2025 (2 years and 7 months)• Complete administrative and financial management of the structure (quotes, invoicing, cash flow, health insurance reimbursements).• Budget monitoring and activity steering, contribution to adult orthodontics revenue growth.• Operational HR management: onboarding new employees, support during initial job period, internal training, interface with social partners and accounting firm.• Structuring internal processes, formalizing procedures, and optimizing operational functioning.
- Dentilys (Groupe national de centresDirector of Dental and Ophthalmological CenterNovember 2021 - May 2022 (6 months)• Directed the opening and structuring of the center: steering complete commissioning, structuring recruitment and deploying an HR integration program (Urssaf, professional bodies, occupational health), orchestrating schedules and supervising personnel administrative management including training and skill development.• Financial steering and compliance: overseeing financial performance (invoicing, revenue reporting to management), negotiating and coordinating third-party payment agreements, responsibility for accounting management and electronic transmission, ensuring regulatory compliance.• Operational excellence and optimization: deploying and structuring internal processes, managing the supply chain (clinic/administrative), handling disputes and partner relations, continuous optimization of operational flows to maximize center efficiency.
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Education
- Artificial Intelligence TrainingMister IA2025Formations Intelligence Artificielle
- VIP Reception & Difficult Situations TrainingEdmond Binas2018Formation Accueil VIP & Situations Délicates