About Cindy
French
Native or bilingual
English
Conversational
Experience
- Boughanem GymCustomer SuccessSPORTSDecember 2024 - Today (1 year and 8 months)Create and structurethe multilingual customer service of the gym to improve reservation management and remote user experience.Achievements:
- Implementation of a multichannel customer service (Instagram, WhatsApp) to centralize communication and streamline request management.
- Complete organization of reservations (training sessions, seminars, accommodation) via Notion, ensuring smooth coordination and automated tracking.
- Development of automation processes to optimize response time, reduce manual errors, and ensure 24/7 availability.
ToolsNotion, WhatsApp Business, Instagram, Google Workspace - I SupplierConsultant - Talent AcquisitionSOFTWARE PUBLISHINGJune 2024 - November 2024 (5 months)Support a tech startup in the strategic recruitment of key profiles to support its growth and internal structuring.Achievements:
- Targeted sourcing and complete recruitment of tech and support profiles (Finance Manager, Full Stack Developer, Recruitment Officer) via LinkedIn and HelloWork.
- Conducted structured interviews and assessed technical and behavioral skills to ensure strong cultural alignment.
- Optimization of the recruitment process with Marvin Recruiter, ensuring smooth tracking and reduced placement time.
Tools:LinkedIn, HelloWork, Marvin Recruiter - ALTERNANZAProject Manager & Talent AcquisitionHUMAN RESOURCESJune 2024 - October 2024 (4 months)Strengthen the firm's apprenticeship recruitment strategy and structure internal processes to professionalize the talent managers team.Achievements:
- Complete recruitment of various profiles (wealth management, communication, business law) with a focus on candidate quality and matching relevance.
- Creation and formalization of recruitment processes, fostering the skill development of junior talent managers and operational consistency.
- Use of Marvin Recruiter and Trello to streamline candidate management, collaborative tracking, and communication traceability.
ToolsMarvin Recruiter, Trello, Google Workspace
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Education
- 2nd Year Bachelor's Degree in Sports Science and Physical ActivityUniversity of Burgundy2012Licence 2 Staps , Activités physique & sportive
- Certification "Recruit & Integrate Your Employees - HR Fundamentals"Newslot Recrutement2025Analyse d'un besoinen recrutement / Conduire des entretiens de recrutement / Valoriser efficacement l'entreprise et le poste / Mettre en place un parcours d'intégration des nouveaux collaborateurs / Recrutement & Intégration de personnes en situation de handicap