Freelancer profile translated to English.
Back to original languageAbout Cindy
SaaS Account Manager | 7+ years of international sales experience
Professional English Trainer | 5 years
Bilingual in English and French, I combine B2B SaaS Customer Success expertise with practical teaching skills. At Modjo (conversational intelligence), I managed a portfolio of 80+ international accounts in a full-stack capacity: onboarding, adoption, retention, and upsell, implementing customer journey segmentation.
In parallel, since 2021, I have trained over 500 professionals and students in business English – negotiation, pitching, and intercultural communication.
This dual expertise allows me to address your challenges in customer relations, sales training, or language skill development with a pragmatic and results-oriented approach.
French
Native or bilingual
English
Native or bilingual
Spanish
Basic
Can work on-site
Paris 12e Arrondissement (up to 10km)
Experience
- EEC - École de l'Excellence CommercialeSales English TrainerFebruary 2026 - Today (4 months)Paris, FranceInstructional design and delivery of a 100% operational English sales training program (BDR/SDR).
- Groupe Aurlom ÉducationEnglish TrainerJanuary 2026 - Today (5 months)Boulogne-Billancourt, FranceEnglish training from A2 to B2.Design of sessions combining language and professional skills.Assessment of learners' language skills and progress tracking.Teaching methods adapted to learning styles and needs.
- IPAC BACHELOR FACTORYSales and Marketing TrainerEDUCATION AND E-LEARNINGSeptember 2025 - May 2026 (9 months)Boulogne-Billancourt, FranceImplementation of programs.Creation of courses combining language and professional skills.Assessment of learners' language skills and progress tracking.Teaching methods adapted to learning styles and needs.
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Education
- Master's degree in MarketingINSEEC2017Mémoire de fin d’étude : Représentation de la diversité ethnique dans la publicité des marques de cosmétiques de luxe en France Business Game | Stratégie 360 : Prix Meilleure innovation dans le secteur du Sport Année de césure 2015-2016.
- DEUGUniversité Sorbonne Nouvelle (Paris III)2013