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Cindy H.CH

Cindy H.

Community Manager/Social Media Manager

€350/day
Paris, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Cindy

Hello!

My name is Cindy, a gamer and avid role-player! I've had the opportunity to work in various fields such as role-playing game publishing houses, an e-sport team, and CROUS. Each of these experiences has taught me a lot and allowed me to discover new communities and new ways of communicating.

I enjoy exploring new environments and improving those I already know. And I have expertise in choosing emojis and GIFs. Yes, yes, I assure you.

More seriously, here is the list of services I can offer you:

👉 Social Media Manager


- Establish a communication strategy in line with your company's values and objectives: delivery of a detailed communication plan
- Define a social media strategy
- Implement an editorial calendar in line with the communication strategy
- Monitoring and analysis of KPIs

👉 Community Manager

It's quite simple actually: you have ideas or products whose visibility you want to increase on the web, and I have the professional know-how to realize your projects.

- Implementation of the communication strategy
- Fanbase creation
- Competitive intelligence
- Long-term monitoring
- Sustainability of your media profiles
- Adaptation to the evolution of your project
- Implementation of crowdfunding

👉 Consulting and advice

You know what you want, but need an opinion, training?

- Content production
- Management and animation of social networks (Facebook, Instagram, Twitter, TikTok)
- Use of tools: Tweetdeck, Canva, contests
  • French

    Native or bilingual

  • English

    Conversational

Remote only
Primarily works remotely

Experience

  • LDLC OL
    Community Manager - Social Media Manager
    VIDEO GAMES AND ANIMATION
    February 2018 - Today (8 years and 4 months)
    Lyon, France
    Manage accounts and ensure regular monitoring of LDLC Event's social media as part of the Team LDLC and then LDLC OL project.

    - Establish an annual communication plan and the resulting actions on the various social networks
    - Development of communication processes
    - Provide opinions and expertise on actions to be taken on the various networks to develop and keep them up to date
    - Community management: Facebook, Twitter, Instagram, TikTok
    - Organize, maintain, and regularly update a schedule of all actions
    - Send a monthly report of network performance
    - Implement, manage, and carry out partner marketing actions with KPI monitoring
    - Monitor teams during competitions and animate social networks related to the event
    - Content and/or article writing
    - Development of new participatory concepts
    - Scheduling contests or campaigns
    - On-call duty and moderation
    TikTok Community Management Communication Plan Editorial Calendar Twitter Facebook Instagram Media Planning Social Networks Community Animation Event Management
  • Book in Game
    Community Manager
    PUBLISHING
    March 2021 - Today (5 years and 3 months)
    Lyon, France
    Book In Game is a role-playing game publisher bringing together the DeadCrows, Raise Dead & Batrogames studios. For this mission, I took over the existing accounts, but without a communicator to manage them. It was necessary to do research and testing to bring coherence to these multiple scattered accounts, a work still in progress.

    Here are some of the actions I have implemented this year:

    - Global communication plan for the company
    - Optimization of social media profiles
    - Management of the editorial calendar and schedule
    - Writing, graphic design
    - Social media animation
    - Article writing
    - Competitive/sectoral intelligence
    - KPI reporting and analysis
    - Monitoring of crowdfunding:
    ▪ Dedicated communication plan
    ▪ Teasing
    ▪ Monitoring and animation throughout the funding period
    ▪ Monthly news on project progress
    - Communication during events (Octogones, Cannes International Games Festival, etc.)
    Crowdfunding Article Writing Social Networks Communication Plan KPI Competitive Intelligence Media Monitoring Twitter Facebook Instagram Marketing Canva
  • Harpy.gg
    Communication Manager
    ENTERTAINMENT AND LEISURE
    January 2020 - October 2021 (1 year and 9 months)
    Lyon, France
    Harpy.gg is a company that creates dedicated applications for role-playing games. I had the opportunity to implement its entire communication strategy in line with its graphic charter and its long, medium, and short-term objectives.

    From the creation and implementation of social networks to managing a booth during the resumption of events post-lockdown, including community management, it's a very varied and enriching mission.

    Here are some of the actions I have implemented in recent years:

    - Global communication plan for the company
    - Communication plan for each of the applications (3 in total)
    - Management of the editorial calendar and schedule
    - Writing, graphic design
    - Social media animation
    - Competitive/sectoral intelligence
    - KPI reporting and analysis
    - Creation of a wiki/tutorial
    - Creation of video tutorials (very little editing)
    - Management of virtual booths at online conventions
    - Organization and management of physical booths
    Event Management Discord Strategic Planning Social Networks Twitter Facebook Facebook Advertising Facebook Ads

Recommendations

Michel ParpaillonMP
FU
Michel Parpaillon and 1 other person have recommended Cindy

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Education

  • Professional License: Technical Communication Activities Specialization: Digital Communication
    IUT Dijon
    2017
    La LP ATC-COMEN a pour objectifs de : Former des professionnels polyvalents capables de concevoir et de mettre en place des stratégies et des outils numériques de communication et d’information, aussi bien dans des institutions publiques que dans des entreprises privées, autant dans de petites structures que dans de grandes organisations. Former à la fois aux outils du web, aux usages professionnels des réseaux sociaux numériques et à leur mise en oeuvre par des services de communication, de documentation ou des bibliothèques. Permettre à des salariés d’entreprises privées ou d’organismes publics ou à des demandeurs d’emploi d’avoir la possibilité d’acquérir des compétences nouvelles adaptées aux besoins du marché.
  • 2nd Year Bachelor's Degree: Language Science, Specialization: Digital Communication
    Université Paul Valery, Montpellier
    2016
    Le parcours Communication, médias, médiations numériques (CMM) de la licence Sciences du langage propose une formation générale visant à étudier les domaines de la communication interpersonnelle, des médias (médias généralistes et nouveaux médias) et de la médiation (culturelle et numérique). Savoir-faire et compétences - Maîtriser les principaux courants théoriques sur l’analyse du langage et de la communication, - Appliquer les outils méthodologiques et analytiques issus de ces différents courants, - Maîtriser les méthodes écrites et orales de la langue française, - Acquérir des compétences méthodologiques (organisation du travail, recueil et analyse de documentation, présentation synthétique de travaux), - Analyser les situations de communication variées : orales et écrites, produites en face-à-face et à distance via des outils de communication numériques…, - Analyser les processus de production et de réception des discours médiatiques (traditionnels ou numériques), - Maîtriser les fondamentaux de la médiation numérique et culturelle, - Avoir des connaissances pratiques sur les montages de projets en médiation numérique et culturelle, - Maîtriser les pratiques d’écriture professionnelle, appliquée au champ des médias traditionnels et des médias numériques ; - Être capable de produire des écrits « éditoriaux » (affiches, présentations, articles de presse, dossiers culturels, etc.) et de les décliner sur différents supports et écrans, - Posséder des capacités d’expertise critique des usages des technologies numériques et des enjeux soulevés par la diffusion des médias numériques.

Skill set

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