Freelancer profile translated to English.

Description

+14 years of field expertise in high-end fast food, including some international experience.

I have supported the opening of over 60 restaurants in France and abroad, which has allowed me to develop a precise vision of operational, human, and customer challenges.

Today, I help cafes, coffee shops, and restaurants optimize their space, streamline service, improve team productivity, and clarify their concept.

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Paris (up to 50km)

POKAWA
OPERATIONAL PROJECTS MANAGER
January 2022 - January 2025 (3 years)
Launch of juice bar and coffee concepts, ensuring their smooth integration into the network. Coordination of +140 restaurants to support operational projects. Optimization of processes and field support for teams. Implementation of solutions aimed at improving profitability, service quality, and efficiency. Construction of the first POKAWA food truck project at the largest highway service area in Europe. Management of a 15 m² stand at Solidays 2023 (200,000 visitors) with over €50,000 in revenue in 3 days, ensuring operational management and customer experience. Management of the ambassador project - service optimization and customer loyalty.
POKAWA
FRANCHISE MANAGEMENT
January 2021 - January 2022 (1 year)
of 30. Implementation of processes adapted to each type of location. Team training, performance monitoring, opening of new points of sale.
Dubble Food
REGIONAL MANAGER
RESTAURANTS AND FOOD SERVICE
January 2021 - January 2021
Paris, France
Franchise and company-owned store management for the France network, supporting restaurants in management, optimization, and business.