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Cindy B.CB

Cindy B.

Customer Relations & Administrative Support Expert

€350/day
1 project
Paris, FR
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Cindy

Are you an entrepreneur dreaming of:

Online events that truly captivate and convert?
Smooth webinars where your audience stays engaged?
Tools and processes that simplify your life?
Your goal: to deliver a memorable and impactful customer experience. My role: to help you achieve it.

My Services:
  • Customer Experience & Engagement:
Creating seamless customer journeys to turn prospects into loyal customers.
Facilitating and moderating events to maintain a positive and interactive atmosphere.
  • Training & Coaching:
Learn to manage your chats and maximize the impact of your webinars with proven methods tailored to your needs.
Personalized support for you or your team, with practical tools to build confidence and achieve results.
  • Automation:
Implementing efficient systems with tools like Zapier, Notion, or Airtable, so you can focus on what truly matters.
  • Complete Event Management:
I ensure every detail is handled, from planning to live moderation, so you can shine in front of your audience without worrying about the technical aspects.

Why It Works?

Your Audience First: Every interaction, every chat response, every tool implemented is designed to engage and satisfy your customers.
Tailored Support: Your specific needs dictate the strategy. No one-size-fits-all solutions, but concrete actions that address your challenges.
Visible Results: More impactful webinars, increased engagement, and tools that free up your time and energy.
A Focus on Your Peace of Mind: I handle the complexity so you can concentrate on what you do best.

Do you have a vision? Turn it into success with engaging and memorable online events.

Contact me to discuss your project!
  • French

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Sacha Yoga Limited
    Chat Moderation
    SPORTS
    June 2024 - January 2025 (7 months)
    Paris, France
    WhatsApp community management and chat moderation
    Audience engagement, engagement strategy for customer conversion
    Engagement Moderation Community Management Webinar Conversion Rate Optimization
  • Maryam Gadery
    Executive Assistant
    EDUCATION AND E-LEARNING
    February 2024 - Today (2 years and 6 months)
    Paris, France
    - Financial tracking creation
    - Social media tracking creation
    - Landing Page creation
    - Webinar scheduling
    - Email management
    - Customer follow-up
    - Training module creation
    - Campaign automation
    - Notion dashboard creation
    - Training space updates
    Notion Skool Systeme.io WebinarJam Landing Page
  • Miw Cat
    Notion Workspace Creation
    EDUCATION AND E-LEARNING
    December 2023 - December 2023 (1 month)
    Lille, France
    Creation of a Notion workspace:
    - Financial tracking
    - Customer tracking
    - Daily management

    Email inbox reorganization

    Process creation
    Gmail Notion

Reviews

4.0

Out of 1 rating

C

Cécile

Thérapie par le jeu

Reviewed on 2/25/2024

Cindy is very efficient and responsive. She adapts to our needs and pace, always with a smile and a desire to move forward. Super professional!

Recommendations

Alexia CarmienAC
Amaury DumetzAD
Alexia Carmien and 1 other person have recommended Cindy

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Education

  • Online Customer Care Campus
    Baker Bloom
    2021
    Formation relation client
  • Online Office Business Manager Training
    Work with Miha
    2023
    Gestion de projet Planification Process, Automatisation Gestions des talents

Skill set

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