Freelancer profile translated to English.

Description

Bilingual Chinese-French professional with experience in marketing, customer relations, and intercultural communication. Organized, rigorous, and with excellent customer service skills, I adapt quickly to new work environments. Thanks to my international background and varied experiences, I know how to manage client requests efficiently and professionally.

Industry field of expertise

Languages

Chinese
Native or bilingual
English
Conversational
French
Fluent

Workplace preferences

Can work on-site

Paris (up to 20km)

Tiantong
Client Service & Purchasing Coordination
January 2023 - January 2026 (3 years)
Handling personalized customer requests, including specific and custom purchases. Supporting clients throughout the process, ensuring a smooth and high-quality experience. Coordinating and monitoring orders, with regular and structured communication with clients. Adapting solutions based on client needs and profiles. Independently managing all operations and client relations as a freelancer. Updating and maintaining client files, including managing and verifying administrative documents.
Administrative Management Administrative Assistance
TechViz,
Marketing and Sales Assistant China
November 2021 - November 2022 (1 year)
Paris, France
Participating in marketing strategy for the Chinese market. Writing weekly articles on WeChat. Implementing direct marketing campaigns. Analyzing the profitability and effectiveness of marketing campaigns. Translating marketing documents and content. Managing the official website and HubSpot.
Escapade Française
Communication Manager
April 2020 - June 2020 (2 months)
Cinémathèque Française, Paris, France
Developing a communication plan. Writing press releases for Chinese media. Researching Chinese influencers for collaborations.