Chrystele Tamarin

Office Manager:

• Administrative and operational management of the company, including general services coordination (supplies, premises, service providers), budget and invoice monitoring,

• HR management from A to Z: personnel administration in compliance with legal and "Syntec" collective agreement provisions (contracts, employee files, absences, hires, departures) and implementation of HR processes adapted to a VSE.

Team Supervision and Resource Management:

• Ensure leadership and team management, fostering collaboration, continuous improvement, and skills development.

• Manage schedules, workload, and employee performance to ensure resource optimization.

Client Project Management:

• Oversee and coordinate client projects from start to finish, ensuring adherence to deadlines, budget, and quality objectives.

• Lead the allocation of internal resources to different projects based on priorities and employee skills.

Deliverable Writing:

• Ensure the production and validation of deliverables (reports, audits, technical analyses) for clients, guaranteeing their compliance with expectations and initial specifications.

• Ensure the quality and clarity of delivered documents, as well as their alignment with project requirements.

Commercial Proposal Development:

• Write and present attractive and tailor-made commercial proposals that meet client needs while highlighting the IT service company's expertise and solutions.

• Work on the strategy for responding to calls for tender, pricing, and commercial negotiation to maximize the chances of winning contracts.

Individual and Collective Coaching:

 

Geriatric / Polyvalent SSR Clinic (98 beds) Day Hospital PAP (6 places) 85 FTE Budget: €8M

• Resumed operations following a management vacancy:

• Implementation of structural and financial reorganization in a context of economic crisis.

• Development and execution of a reorganization action plan to ensure service continuity.

• Facility evaluation and implementation of the reorganization action plan:

• Comprehensive evaluation of the facility, identifying areas needing improvement.

• Strategic recruitment of staff to strengthen key positions.

• Update of the facility project

• Administrative, financial, human, and social management of the facility:

• Operational management of all administrative, financial, human, and social operations (payroll, sick leave, disciplinary procedures, CSR, occupational health and safety, etc.)

• Proactive resource management to achieve budget objectives and ensure optimal performance.

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• Rigorous monitoring of the facility project, ensuring its alignment with sector standards and needs.

• Successful development of partnerships with private and public stakeholders and supervisory authorities.

• Operational management of procedures during the "COVID-19" crisis:

• Leadership in implementing operational protocols and procedures related to the crisis, particularly in terms of quality, care, and organization.

• Rapid adaptation to challenges posed by the pandemic, ensuring service continuity and patient safety. (management of material stocks, communication, etc.)

• Communication and relations with patients and families:

• Proactive management of complaints, promoting transparency and stakeholder satisfaction.

• Management of relations with supervisory authorities (ARS) and development of partnerships with the town hall (CCAS).

2 EHPADs: Korian les Bords de l'Isle (67 beds) and Korian la Villa des Cébrades (76 beds)

• Transition Management and HR Support:

• Management as a mission officer during the absence of management in two EHPADs of the "Périgueux Hub".

• Transition management at Korian la Villa des Cébrades and HR and organizational support for the deputy management of Bords de l'Isle.

• Financial & Administrative Management:

• Responsibility for the financial and administrative management of the facilities.

• Personnel administration and social relations management in accordance with legal and collective agreement provisions.

• Quality Animation and Monitoring: Tamarin

• Animation and monitoring of accommodation quality (bio-cleaning, service) and catering (HACCP, veterinary control).

• Implementation of organizational control and evaluation methods to prevent malfunctions.

• Team Management:

• Animation of management teams, with direct intervention in delicate situations.

• Promotion of the facilities' activities to supervisory authorities (ARS) and development of partnerships with the town hall (CCAS), schools, or training centers.

• Commercial Management:

• Management of commercial activities to optimize the occupancy rate of the 2 facilities.

• Animation of the weekly commercial meeting of the hub.

• Implementation of structuring projects:

• Intergenerational activities in partnership with a local nursery school

• ARS project on the pooling of night nurses within 4 EHPADs located in the same geographical area. Project construction, presentation to supervisory authorities, etc.

• Deployment of an action plan based on practice analysis following a harassment survey