About Chris
Digital. Structured. Effective.
- 25 years of experience in program management and project management of IT, data, and transformation projects
- Impact-oriented management of complex cloud, development, and AI initiatives
- Translation of strategic requirements into clear measures and viable work structures
- Confident stakeholder management in national and international environments
- Secure handling of budget planning, cost control, and economic prioritization of measures
- Effective project management in mandates from SMEs to corporations
- Project Leadership & Project Management: Governance | Roadmaps | Risks | Budget | Steering Committees
- Transformation: Target Image | Operating Model | Enablement | Change Management | Business Readiness
- Stakeholder & Executive Communication: Alignment | Conflict Resolution | Workshops
- Digital Product Development: Discovery to Delivery | MVP | Backlog & Value Tracking
- KPI Frameworks & Data-Driven Management: OKR Setups | Dashboards | Business Analysis
- AI & User Intelligence: GenAI | LLM | Workflow Automation | Data-driven decision models | Research Frameworks
- User-Centric Innovation: Lean UX | User Journey Models | Business-IT Alignment | Use Case Strategy
- Governance & Agile Scaling: PMP | SAFe | Scrum | PRINCE2 Agile | ITIL 4 | OKR
- Delivery & Management Platforms: Jira | Confluence | Azure DevOps | MS Project | UserZoom
- Analytics & KPI Dashboards: Adobe Analytics | Google Analytics | Tableau
- Artificial Intelligence & Automation: ChatGPT | Claude | Gemini | Perplexity | n8n | Zapier
- CMS, Cloud & Marketing Platforms: AEM 6 | Adobe Experience Cloud | AWS | Salesforce Marketing Cloud
German
Native or bilingual
English
Fluent
French
Conversational
Spanish
Basic
Experience
- Sparkassen-Finanzgruppe | S-Communication Services GmbHTransformation, Governance and AI impulses for stabilizing a complex joint programBANKING AND INSURANCEJuly 2024 - September 2025 (1 year and 2 months)Berlin, GermanyPROJECT DESCRIPTION:Reorientation and stabilization of a cross-departmental transformation and scaling program within a joint venture. Sharpening of the target vision, priorities, and action portfolio, as well as building robust governance, planning, and control structures. Structuring of roles, responsibilities, and strategic initiatives, incorporating AI and automation impulses.MY PROJECT TASKS:
- Program reorientation conceived
- Strategy model and target vision for IT projects developed
- Portfolio, roadmap, and priorities structured
- Governance and regular meetings established
- Operating model for flagship web projects designed
- AI and automation impulses assessed
- Roles and responsibilities clarified
- Change measures implemented
- Workshops developed, facilitated, and evaluated
RESULT:- 17 initiatives integrated into the steering model
- Increased transparency and decision-making capability
- Enhanced commitment in management
- Structurally refined operating model
- Three top-5 institutes integrated
- Over 80% of stakeholders involved
TECHNOLOGIES & METHODS:Governance & PMO | Portfolio Management | Change Management | Artificial Intelligence | Workflow Automation | AI Use Case Assessment | Confluence | Jira | Stakeholder Management - Volkswagen AGScaling Customer Intelligence, Research Enablement & Product ManagementAUTOMOBILEJuly 2017 - December 2023 (6 years and 5 months)Wolfsburg, GermanyPROJECT DESCRIPTION:Development and governance of a central research and insight setup for scaling data-driven product management and supporting strategic decisions across markets, products, and brands.MY PROJECT TASKS:
- Developed a management model for the path from insights to delivery
- Led the central research setup across labs, surveys, and analytics
- Operationalized the insight-to-prioritization-to-delivery process
- Enabled markets and teams through workshops and training
RESULTS:- Foundation for data-driven product management across 30 teams and 50 products created
- Increased transparency and decision quality through structured insights
- International research and insight structure with 47+ use labs and 90 market surveys established
- End-to-end process from initial project idea through user research to prioritized implementation anchored
TECHNOLOGIES & METHODS:CX Research | Adobe Analytics | Benchmarking & Competitive Analysis | Survey & Lab Setups | OKR | Agile / Hybrid Project Management - PIA United Digital Group GmbHManagement Consultant & Agile Coach (External)DIGITAL AND ITDecember 2015 - June 2016 (7 months)Berlin, Germany//Leading IT-Business Alignmentto establishProject Management Standardsand optimizeteam collaboration and communicationfor over 100 employees across 6 locations, aiming to merge Business & IT.// Restructuringcollaboration processes and team formats**, improving **synergy effects and knowledge exchangeby fostering **agile team dynamics**, including Scrumban, sprint planning, and retrospectives.// Rollout ofAtlassian Confluence & JIRA, SAP Service Cloud**, **Slack**, and **campaign tools like Swat.io and Hootsuitewithin a timeframe of up to 5 months.
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Education
- 2006, Betriebswirtschaft (Marketing & Wirtschaftsinformatik)OHM Professional School / Technische Hochschule Nürnberg20062006, Betriebswirtschaft (Marketing & Wirtschaftsinformatik)
- Business, Management, Marketing und verbundene unterstützende DiensteNantes Université2002Business, Management, Marketing und verbundene unterstützende Dienste