Freelancer profile translated to English.

Description

IT professional with over 20 years of experience, specializing in transition management and steering complex projects-programs in the mutual insurance/banking/public sectors.

Expert in agile governance and digital transformation, I support management in aligning IT strategy with business objectives in transformation contexts (growth, merger, remediation, reorganization...).

Industry field of expertise

Languages

English
Fluent
French
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 50km), Niort (up to 10km), Nantes (up to 10km), Rennes (up to 10km)

La Mutuelle Familiale (LMF)
IT Department Manager / Deputy CIO
BANKING AND INSURANCE
July 2025 - Today (11 months)
Paris, France
Context:Management of 3 key departments (Studies & Development, Support, Configuration). Deputy CIO role.
Scope:Management of 25 FTEs (internal and external), steering RUN and partners (Orisha, Tessi, Mutlab…).
Major Achievements:
• Transformation & Restructuring: Redefined team organization, changed TMA, and turned around critical at-risk projects.
• Cloud & IS Strategy: Managed the 'Move to Cloud' for the IZYPROTEC management tool (Budget €1.2M) and deployed the 2025-2026 roadmap.
• Digital & Business: Launched the subscription portal (online sales) and obtained ROC certification (hospital third-party payment).
• Security & Cyber: Implemented the DRP, secured 2FA for portals, and remediated CRM vulnerabilities.
Key Results:
• Efficiency: Global dematerialization of flows with a ROI of €500K.
• Resilience: Secured and modernized strategic application infrastructures.
Methods/Tools:IT Governance, Agile, Cloud (Izyprotec), Cyber-remediation, Jira, GLPI, MSPROJECT, Selligent CRM
MANAGEMENT Software Packages Agile Method Project Management Project Scoping
KLESIA
Transition Manager
BANKING AND INSURANCE
December 2024 - April 2025 (4 months)
Paris, France
Context:Strategic partnership Klesia-Generali (AKG Alliance). Reorganization of teams and tools following internal mobility.
Scope:Management of 15 FTEs, steering budget and workload (Financial Department Reporting).
Major Achievements:
• New Governance: Defined the target organization of the Selligent CRM ecosystem (RACI, committee structure, working methods).
• Partnership Security: Managed the review of IT authorizations and access following staff transfers between the two entities.
• Data Quality: Led the 'HYLE' project (CRM data reliability and integrity) to ensure service continuity.
• Strategic Planning: Developed the 2025 roadmap (budget, resources, and technical trajectory).
Key Results:
• Operational Continuity: Stabilized the CRM organization in less than 6 months despite high mobility.
• Budget Management: Aligned the 2025 workload with the alliance's financial objectives.
Methods/Tools:IT Governance, Agile, Oracle, Jira, Selligent CRM
CASDEN
Digital Domain Transition Manager
BANKING AND INSURANCE
January 2024 - Today (2 years and 5 months)
Champs-sur-Marne, France
Context:Interim management of the 'Digital Store' domain (25 FTEs) and steering of IT transformation.
Scope:Management of Build & Run activities (Web/Mobile), budget management, supplier contracts, and licenses. Reported directly to General Management.
Major Achievements:
• Program Management: Scoped and launched the redesign of the CASDEN.fr website and customer portals (budget of 2500 person-days). Managed the tender process and partner selection.
• Recovery & Quality: Led a cross-functional 'incident remediation' project at the request of DG. Optimized SLA monitoring and alert processes.
• Operational Management: Implemented planning tools (KPIs, workloads) and conducted annual performance reviews for internal teams.
• Strategy: Participated in the development of the 2025 Annual IT Plan (PIA).
Key Results:
• Service Continuity: Immediate takeover of the domain in a sensitive context (vacancy) and stabilized delivery.
• Performance: Measurable improvement in incident resolution time through new cross-functional committee structure.
• Successful strategic redesign project: budget and deadlines met, traffic +35%
Methods/Tools:IT Governance, Agile, Redmine, Cloud WS, Java, Kotlin, Oracle