Freelancer profile translated to English.

Description

IT technician with recognized expertise in proximity support for VIP users and senior management, I offer my services exclusively on weekends. Specializing in critical incident management, infrastructure maintenance (workstations and servers), and collaborative solution deployment, I ensure the continuity of your operations and the peace of mind of your teams during the weekend. Responsive, autonomous, and accustomed to demanding environments, I quickly adapt to your internal processes.

Days of availability: Every weekend (Saturday and Sunday).

Languages

French
Native or bilingual
English
Conversational

Workplace preferences

Can work on-site

Paris (up to 50km)

BNP PARIBAS
Premium IT Technician
March 2025 - Today (1 year and 3 months)
Paris, France
Personalized support and proximity technical assistance for Premium users. Priority management of critical incidents and complex service requests. Installation, configuration, and maintenance of high-end workstations and mobile equipment. Preferred point of contact to ensure optimal service continuity for executive management (COMEX, CODIR). Equipment inventory recording (Mobile, Laptop).
IT8 Solutions Paris
IT Technician
October 2023 - March 2025 (1 year and 5 months)
Installation and configuration of workstations and IT servers. Preventive and corrective maintenance of IT equipment. User training on IT tools and problem-solving. Participation in the implementation of a new incident ticket management system. Collaboration with the development team for the integration of new functionalities into IT tools.
- E-fan
IT Technician
October 2021 - October 2023 (2 years)
Installation and configuration of workstations and IT servers. Preventive and corrective maintenance of IT equipment. Technical support to users for resolving IT issues.