Freelancer profile translated to English.
Back to original languageAbout Christopher
As an experienced Salesforce Consultant / Project Manager, I am looking for freelance missions.
With 8 years of experience on the Salesforce platform, I can assist you in setting up and optimizing your Salesforce CRM.
My skills:
- Complete configuration and customization of Salesforce (objects, fields, business rules, automated processes, etc.)
- End-to-end Salesforce project management (scoping, specifications, development, testing, deployment, user training)
- Advice on aligning Salesforce with your business processes
- Training and knowledge transfer to your teams
- Drafting Salesforce-related documentation and procedures
I am looking for missions with SMEs or large corporations in France.
Do not hesitate to contact me to discuss your needs and see how I can help you get the most out of Salesforce for your business.
French
Native or bilingual
English
Native or bilingual
Spanish
Fluent
Can work on-site
Jouy-le-Moutier (up to 50km)
Experience
- SoweeBusiness AnalystENERGY AND UTILITIESJanuary 2023 - August 2023 (8 months)Courbevoie, FranceLead requirements gathering workshops with stakeholders to understand and detail functional needs.Lead technical workshops to validate feasibility and design solutions with experts / third parties.Write Epics and User Stories in JIRA for developers and ensure their clear understanding of the functional requirements.Define and execute test scenarios.Support business users in user acceptance testing.Report alerts in daily stand-ups and/or to management in case of project risks/difficulties.Provide support for go-live, followed by level 2 support during the 'run' phase.Participate in Agile ceremonies (daily stand-ups, sprint planning, retrospectives).Analyze production bug reports (along with all other team members).Contribute to website content and configure acquisition funnels.
- CrosstalentSalesforce Project ManagerHUMAN RESOURCESOctober 2020 - December 2022 (2 years and 3 months)Paris, France• Organization and management of HRIS projects• Client needs analysis and feasibility study• Salesforce tool configuration• Writing functional specifications• Budget, schedule, and profitability management• Client relationship sustainability
- CrosstalentSalesforce Functional ConsultantJune 2017 - October 2020 (3 years and 4 months)Île-de-France, France• Assessment of technical and functional needs• Salesforce solution configuration and development• Deployment of HRIS modules• Data migration• User training on the tool• Writing user guidesObjective: Support the project team in implementing HRIS modules using the Salesforce tool.
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Education
- Master 2 E-commerce and Multichannel Strategy, WebmarketingIDRAC Paris2014Master 2 E-commerce et stratégie multicanal, Webmarketing
- Master of ManagementIDRAC Paris2013Master 1 Marketing et Management, Management d'entreprise
Certifications
- Salesforce Certified Platform App BuilderSalesforce