Freelancer profile translated to English.

Description

With over 6 years of experience in IT support, I assist companies in managing and maintaining their IT infrastructure, from the user to the cloud.

My areas of intervention: Active Directory administration, supervision with Zabbix, Linux administration, AWS cloud (CloudWatch, S3), infrastructure maintenance (cabling, network configuration), and user support at all levels.

Responsive and autonomous, I intervene both remotely and on-site in IDF!

I integrate quickly into your teams to ensure the stability and availability of your systems.

SMEs, outsourced IT departments, or one-off projects: I adapt to your environment and your tools!

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Grigny (up to 50km)

Warner Bros Discovery / Eurosport
Network & Systems Technician N2
DIGITAL AND IT
December 2021 - Today (4 years and 6 months)
Issy-les-Moulineaux, France
– Support and assistance to users on Windows / Linux workstations
– Installation and configuration of workstations and peripherals
– Management and administration of Active Directory accounts (OU, rights, security)
– Tracking of tickets and incidents via ServiceNow, Jira, Confluence, Redmine
– Server supervision and network park maintenance (LAN/WAN)
– Training and support of new technicians
– Secure access management (SSH, VPN, Bastion)
M2COMM
Field Application Engineer
July 2021 - October 2021 (3 months)
– On-site installation of routers, access points, and network equipment
– Multi-channel customer support and writing of technical documentation
– On-site deployment monitoring
WAYCOM
Network Support Technician
February 2021 - March 2021 (1 month)
Nanterre, France
– Management of customer tickets and incidents
– Network diagnosis, resolution, and maintenance
– Configuration and monitoring of equipment (routers, switches)