Description

I am an Organizational Development professional and author with more than 25 years of experience improving business results through:

Organizational Change

Managing Cultural challenges of M&A

Organizational Design

Organizational assessment (Surveys/focus groups)

Facilitation

Coaching

Leadership Development

Some RESULTS I’ve achieved:

•Significantly contributed to reducing turnover 50% in 10 months through employee-engagement activities focused on improving work experience.

•Led an organizational change initiative that increased the employee net promoter score for a 6000-person organization by 9% in one year.

•Increased employee engagement by 4% during times of turbulent change through interpreting engagement survey data and counseling executives through addressing key themes.

•Increased adoption of organizational changes by surfacing resistance and accommodating it within implementation and communication plans.

•Coached leaders to individual successes - building better teams, creating succession plans, developing better relationships and meeting their own career goals

•Advised and counseled C-level teams on the development, communication, and implementation of organizational strategy

•Designed and facilitated sessions for building consensus across silos and accelerating team development

My book, "The Innovative Team" with Dr. Gerard Puccio (2012) showed how people of different problem-solving preferences interact while getting work done. Teams with a shared understanding of their thinking styles can accelerate their success.

My dissertation, "Organizational Design for Embedding Corporate Social Responsibility," (2022). I learned that organizations that are committed to social responsibility were more profitable over the long term than those that were not. Consciously applying organizational design practices along side change management efforts rewires and transforms organizations to be better for their employees, their community, and all their stakeholders.

Industry field of expertise

Languages

English
Native or bilingual

Workplace preferences

Can work on-site

Seattle (up to 50km)

THE DO MORE GOOD MOVEMENT
Director of Organizational Transformation
CULTURE
January 2025 - Today (1 year and 5 months)
Seattle, United States
• • Collaborated closely with C-suite execuIves to facilitate transformaIve change by providing customized resources to targeted needs.
• • Enabled and fostered posiIve, purpose-driven cultures within client companies by applying organizaIonal assessment tools, creaIng change networks, and facilitaIng broad communicaIon strategies.
• • Performed original research to promote and enhance purpose-driven leadership pracIces.
Organizational Change Leadership Development Organizational Design
THE BOEING COMPANY
Change Management Lead
October 2023 - January 2025 (1 year and 3 months)
Contributed thought-leadership and teamwork to the formaIon of a new Change Management Office within Global Real Estate and Finance, a 2000-employee organizaIon.
• • Integrated change management principles and structures into three major, simultaneous, organizaIonal changes: moving to a new organizaIonal design, introducing technology and new processes to exisIng funcIons, and selecIng and introducing a new external vendor for delivering integrated faciliIes services.
Office of the CIO
Organizational Change Lead
September 2021 - October 2023 (2 years and 1 month)
• • Led a major effort to become the employer of choice in aerospace IT by incorporaIng change management principles into key goals focused on improving the employee experience of a 6000- person organizaIon. These organizaIonal change efforts contributed to a 9% improvement in employee net promoter score in 6 months and a 5%-8% improvement in dimensions related to retenIon and engagement over a year.
• • Created and managed an integrated change network of key leaders across 11 divisions of IT&DA to capture acIons for improving employee experience, measure local results, and problem-solve challenges related to organizaIonal change.
• • Led the design and implementaIon of bi-annual employee surveys for IT&DA, facilitated focus groups to capture employee experience, cra_ed execuIve communicaIons, and reported quanItaIve and qualitaIve results.