Freelancer profile translated to English.
Back to original languageAbout Christophe
I support companies in managing their IT services and IT projects, with a priority: securing delivery, meeting commitments, and clarifying complex environments.
I work with large accounts, particularly in banking, insurance, and outsourcing, to guarantee SLAs, control deadlines, and coordinate internal, offshore, and external teams.
What I can bring you
- IT and outsourcing delivery management: commitments, committees, action plans.
- ITIL Governance: SLAs, KPIs, incidents, problems, continuous improvement.
- IT project management: scoping, planning, coordination, risks, budget.
- Coordination of multi-country and multi-vendor teams, in French and English.
- DevOps and AWS Cloud environments: technical understanding and dialogue with teams.
International experience
I regularly work in English in international contexts. From 2023 to 2025, I was in charge of DevOps delivery for a banking group across three international regions: the UK, Germany, and Romania.
My mission: to secure service commitments, streamline communication, and maintain reliable delivery in a demanding environment.
Available for Service Delivery Management, delivery management, or IT project management roles, in Paris or remotely.
If you need to stabilize a service, structure governance, or secure IT delivery, let's discuss your context.
English
Native or bilingual
French
Native or bilingual
Can work on-site
Paris (up to 50km), Rennes (up to 50km), Nantes (up to 50km), Levallois-Perret (up to 50km), Montreuil (up to 50km)
Experience
- AZ ConseilDevOps Project Manager | DOFIN Program - BNP Paribas PFBANKING AND INSURANCEJanuary 2023 - November 2025 (2 years and 10 months)Paris, FranceAs part of the DOFIN program, promoting DevOps practices within the company and its international subsidiaries.○ Assigning the right team based on client and project needs○ Project management: risk management, deadline adherence, coordination, and management of multiple interactions○ Preparation and participation in steering meetings○ Resource planning and coordination○ Monitoring KPIs provided by the Performance entity○ Identifying opportunities for scope expansion○ Improving overall operational monitoring indicators○ Project piloting, including definition, organization, planning, and budgeting○ Overall vision and analysis of activities within the project scope○ Production of project-specific performance indicators
- CR InformaticsProduct Owner & PM · AI-powered deliveryApril 2026 - Today (4 months)What has changed: I have merged my PM/PO/AMOA/DevOps skills with the use of generative AI.Scoping, specs, architecture, deployment — I handle the entire chain, using AI tools as an execution multiplier. What used to involve a multidisciplinary team and several months is now delivered faster, without sacrificing rigor.I validated this approach on a complete SaaS product, from idea to field testing, currently in the pilot phase.What I offer my clients: the same combination — business expertise, product vision, and AI-accelerated execution capability.
- Projets personnelsHosting Infrastructure Management and Supervision (2015 - presentDIGITAL AND ITJune 2015 - Today (11 years and 2 months)Kigali, Rwanda
- Management and supervision of a hosting infrastructure for about a hundred websites, including files, databases, and email services.
- Use of ISPConfig for hosting portal management and WHMCS for client management, including sales, billing, and customer support.
- Management of the integration and continuous use of monitoring and alerting tools such as Grafana, GitLab, GitLab CI, Prometheus, and PagerDuty.
- Implementation of a Slack-based alerting system integrated with PagerDuty.
Use of Slack, Trello, and Confluence for project management and collaboration
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Education
- Master's degree in Applied Computer Science2012Bac +4 Maîtrise d'informatique appliquée à la
- AWS Certified Cloud PractitionerAWS Certified Cloud Practitioner