Freelancer profile translated to English.
Back to original languageAbout Christophe
Senior SDM and DevOps Project Manager — 15 years of experience in complex large enterprise IT systems in banking, insurance, and outsourcing.
My latest assignment (2023-2025): multi-country DevOps management for a major banking group (UK, Germany, Romania) — KPIs, bilingual FR/EN steering committees, DEV/INT/REC/PREPROD environments governance.
Before that: Service Delivery Manager at Claranet France — SLA, PAS/PAQ management, ITSM, managing a team of 3 to 5 DevOps engineers on large enterprise platforms.
What I bring: operational from day 1, autonomous in scoping, bilingual FR/EN. No need to train me on your context to be useful from the first week.
Certifications: ITIL v4 Foundation · AWS Cloud Practitioner
English
Native or bilingual
French
Native or bilingual
Can work on-site
Paris (up to 50km), Rennes (up to 50km), Nantes (up to 50km)
Experience
- AZ ConseilDevOps Project Manager | DOFIN Programme - BNP Paribas PFBANKING AND INSURANCEJanuary 2023 - November 2025 (2 years and 10 months)Paris, FranceAs part of the DOFIN program, promoting DevOps practices within the company and its international subsidiaries.○ Assigning the appropriate team based on client and project needs○ Project management: risk management, deadline adherence, coordination, and management of numerous interactions○ Preparation and participation in steering meetings○ Resource planning and coordination○ Monitoring KPIs provided by the Performance entity○ Identifying opportunities for scope expansion○ Improving overall operational monitoring indicators○ Project management, including definition, organization, planning, and budgeting○ Overall vision and analysis of activities within the project scope○ Production of project-specific performance indicators
- Claranet FranceService Delivery Manager (SDM)BANKING AND INSURANCEOctober 2020 - December 2022 (2 years and 2 months)Rennes, France
- Change management: risks, deadlines, coordination, and multiplicity of interactions, implementation of processes with action plans
- Organization and coordination of steering meetings: steering and follow-up committees
- Monitoring client issues with different teams: internal (support, DevOps, Infrastructure), external maintenance providers, and reassuring stakeholders
- Participation in strategic decisions on client platforms and IT systems
- Collaboration with the sales and pre-sales team on possible client platform evolutions with budget monitoring
- Document tracking: implementation of PAS and PAQ and associated tools
- Indicator monitoring: performance, incidents, problems, capacity planning, availability
- Management of a team of 3 to 5 DevOps & WebOps
- Claranet FranceProject ManagerBANKING AND INSURANCEJuly 2018 - September 2020 (2 years and 2 months)Rennes, France
- Responsible for the smooth running of the Build phase of a project
- Leading implementation phase follow-up committees
- Key client contact during the implementation phase
- Planning and coordination of internal and external resources
- Definition of schedules and workload plans
- Guarantee of the transition to Run
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Education
- Master's degree in Applied Computer Science2012Bac +4 Maîtrise d'informatique appliquée à la
- AWS Certified Cloud PractitionerAWS Certified Cloud Practitioner