Freelancer profile translated to English.

Description

Freelance Customer Success Manager | IT / Telecom B2B

I help companies recover the revenue they are leaving on the table:

dormant lead follow-up

client portfolio activation

management structure and loyalty

👉 Goal: generate revenue without hiring or overloading teams.

Industry field of expertise

Languages

Workplace preferences

Remote only

Primarily works remotely

ETIX EVERYWHERE
Customer Success Manager
REAL ESTATE
October 2024 - Today (1 year and 7 months)
Etix Everywhere is a company specializing in the design, construction, and operation of modular and scalable data centers. Founded in 2012 and based in Luxembourg, it operates a global network of 15 data centers, primarily in Europe and Southeast Asia.
Adista
Business Development Engineer
TECH
September 2022 - October 2024 (2 years and 1 month)
Suresnes, France
Adista is a French company specializing in IT services, combining the expertise of a host, a telecom operator, and an enterprise IT specialist. My responsibilities included:

- Business Development
- Customer Relationship Management
- Project Management
Sales Sales Customer Relationship Management (CRM) Customer Relationship Management (CRM) CSM
DOLCE VISTA
IT Sales Engineer for SMEs & Mid-sized Companies
TECH
September 2021 - September 2022 (1 year)
Courbevoie, France
IT Integrator – packages & managed services
Mission: Business Development & Follow-up
Sales Cycle: 3 months to 1 year
Business development Sales strategy Project Management Customer relations Customer Relationship Management (CRM)