Freelancer profile translated to English.

Description

Accompanying digital transformation is not just about deploying tools; it's above all about securing the trajectory and ensuring human adoption.

With over 25 years of experience, including 20 years within the Société Générale group and significant stints at Accenture and CGI, I act as a bridge between the strategic vision of management and the operational reality of information systems.

What I bring to organizations:

✅ Strong Sector Expertise: Banking, Public Sector, and Urban Mobility.

✅ Security & Compliance: In-depth mastery of KYC/AML, GDPR, and Cybersecurity issues, essential for high regulatory risk projects.

✅ Management of Large-Scale Programs: From the implementation of global CRMs (Microsoft Dynamics) to the deployment of Business Intelligence and AI solutions, with an obsession: ROI and usage.

✅ International Vision: Trilingual (FR/EN/ES), I have managed critical projects in Europe, Africa, and Russia.

As a partner at FutureWork, I now help companies land their technological ambitions with method, pragmatism, and rigor derived from the highest banking standards.

Let's talk about your next transformation challenges.

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent
Spanish
Fluent

Workplace preferences

Can work on-site

Paris (up to 20km)

Ailancy
Transition Manager
CONSULTING AND AUDITS
May 2026 - Today (3 months)
Paris, France
Transition Management Mission – Banking Sector (Private & Corporate Banking).
As part of a partnership with Ailancy Advisory, I am involved in a critical transformation context following the merger of two major entities within the Corporate department and their integration with Private Banking.

🎯 Mission Objectives: Address an immediate management gap, restructure and stabilize the operational organization, and manage process convergence.
🛠️ Key Achievements:
- Management Relay & Stabilization: Rapid takeover of Middle-Office team management to provide direction and limit demotivation/turnover risks.
- Operations Security: Diagnosis and resolution of process inefficiencies and redundancies to restore service quality and mitigate regulatory compliance risks.
- Target Operating Model (TOM) Deployment: Alignment and operational implementation of the new unified roadmap designed by the Transformation department.
- Governance & Management: Definition of the short-term roadmap, design of simplified dashboards (activity KPIs), and continuity reports for management.
Project Management Strategy Consulting Change Management CRM Ticketing
GROUPE INDIGO
Strategic Management Mission for the Executive Committee
TRANSPORTATION
August 2025 - December 2025 (4 months)
Puteaux, France
Strategic management mission for the Executive Committee, in a context of post-cyber reconstruction and IT governance overhaul.
- Structuring and securing the digital transformation roadmap for the next 3 years.
- Global diagnosis of the information system: organization, processes, infrastructure, applications, data, and skills.
- Contribution to the design of the target vision for digital and the definition of the Group's IT Department's future role.
- Development of the multi-year IT investment plan and associated governance framework.
- Production of executive deliverables: roadmap, mappings, skills matrices, target organizational charts, priority initiatives.

Results: COMEX alignment on transformation axes, structuring of strategic initiatives, and definition of the new Group IT organization.
Cyber Crisis Management IT Master Plan Definition and Monitoring of Indicators (KPI)
Conseil Départemental de Seine-Saint-Denis
Support for the CRM Program
PUBLIC SECTOR
April 2025 - Today (1 year and 4 months)
Bobigny, France
Support for the User Relationship Management / Microsoft Dynamics tool program.
Framing, setting up committees, onboarding project managers, change management, drafting cross-functional studies for all concerned departments.
- Identification of departmental needs and expectations,
- Formalization of a support proposal,
- Diagnosis of user relations;
- Support for departments in designing and implementing procedures, methods, and business repositories for improving user relations.
change-and-transformation-management agile-project-management Microsoft Dynamics CRM Program Management