Freelancer profile translated to English.
Back to original languageAbout Christophe
1) UX Audit & Behavioral Analysis
- I analyze and identify issues in your users' journeys.
- I provide prioritized recommendations and a precise action plan
2) Implementation Support
I collaborate with your teams to deploy the recommended optimizations (Briefing, Wireframing, A/B Testing, Results Analysis...)
3) Personalization
To go further, I implement your abandoned cart reminders, display personalized content at the right time, segmentation, personalized emailing, etc.
4) Sustainability
We grow your business through my network: Scaling, Data, Recruitment...
Contact me for a free 30-minute call to see how I can support you.
French
Native or bilingual
English
Fluent
Spanish
Basic
Remote only
Primarily works remotely
Experience
- UnNest - Data ConsultingProduct Designer • UX & CRODIGITAL AND ITSeptember 2023 - Today (2 years and 9 months)Toulon, France-> Co-creation of a UX / CRO offering and development of the business unit-> Implementation of CRO strategies and support for agency clients through the lens of UX and Data-> Support for clients on A/B Testing (via Convert or AB Tasty) on strategy, process, implementation, results analysis, test monitoring, recommendations, and decision-making assistance-> Behavioral analysis via Contentsquare and Mouseflow, with prioritized recommendations (backlog+scoring)-> UX and CRO training-> Design of templates and/or user journeys for redesigns or continuous optimization (sitemap, task flows, user journey maps, wireframes, prototyping, high-fidelity mockups...)-> Creation of content on CRO and UX for the agency (articles and LinkedIn posts)-> Monitoring and benchmarking of UX and CRO trends
- Van Cleef & Arpel'sUX and CRO ConsultantLUXURY GOODSJanuary 2022 - Today (4 years and 4 months)Paris, France-> UX audit and behavioral analysis of e-commerce journeys across multiple markets (FR, US, UK, JP, KR, UAE, KSA) using Contentsquare, Google Analytics, luxury market benchmarking, Baymard....-> Implementation and testing of A/B tests (primarily via AB Tasty) to improve user experience, average order value, and transactions.-> Project management (client relations, briefing and monitoring developers, specifications, planning/roadmap, reporting, ROI cases, acceptance testing...)-> Scoring and prioritization of recommendations / A/B tests-> UX design and wireframing of quick win optimizations-> UX and CRO monitoring / benchmarkingCertified AB Tasty Level 2Certified Contentsquare Level 2 + CS Insights
- LINE UP 7UX / CRO ConsultantDIGITAL AND ITSeptember 2019 - January 2022 (2 years and 4 months)Paris, France-> CRO, Web Analytics, and behavioral analysis audit of e-commerce sites in various sectors (retail, insurance, amusement park, tourism, hospitality...) using Contentsquare, LuckyOrange / Hotjar, and Google Analytics-> Implementation of growth strategies based on conversion rate optimization, through A/B tests (primarily via AB Tasty), user experience improvement, marketing quick wins, growth hacking...-> Implementation and testing of A/B tests-> Project management (client relations, briefing and monitoring developers, specifications, planning/roadmap, reporting, ROI cases, acceptance testing...)-> Scoring and prioritization of recommendations / A/B tests-> UX design and wireframing-> User testing (test protocol, implementation, data analysis...)-> UX and CRO monitoring / benchmarkingCertified AB Tasty Level 2Certified Contentsquare Level 1Certified Google Analytics AdvancedCertified TestapicI have worked with clients such as:- Bouygues Telecom- Engie- Pierre et Vacances- Center Parcs- Nexity- Valeo- Lulli sur la toile- Maje- PicwicToys- BNP / Cetelem
Reviews
Vincent
Very Digital
Reviewed on 8/29/2017
Recommendations
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Education
- Master 2 Digital Media EngineeringUniversity of Technology of Sydney (Australia)2013Mention spéciale "Félicitations du Jury" pour le projet en UX Design.
- Master 1 Media EngineeringIngémédia, Toulon2012