About Christine
- Client portfolio management and development
- Incoming lead management
- Renewal and Up/Cross-sell management
- B2B relationships: Proactive management and building lasting relationships
- Engagement: conducting webinars, client team training, trade show engagement
- Phone prospecting, presentation, demo
- CRM: Pipedrive, Salesforce, Zoho
English
Fluent
Armenian
Native or bilingual
Experience
- RogerHRAccount ExecutiveSeptember 2023 - June 2024 (9 months)Prospecting and needs qualificationSales presentationSolution demoProspect follow-upFollow-upsWebinar hosting
- SensormaticCustomer Success ManagerSOFTWARE PUBLISHINGDecember 2019 - May 2022 (2 years and 5 months)Paris, FranceRetail client portfolio managementPhone/LinkedIn prospectingTrade show demosSales presentationBenelux team supportTraining/Demos
- ShoppertrakCustomer Success ManagerSOFTWARE PUBLISHINGAugust 2017 - December 2019 (2 years and 4 months)Paris, FranceClient onboardingTraining session organization & hostingCross-sellingNPSSteering CommitteeCustomer Loyalty
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Education
- Master's in International BusinessSup Career-INSEEC2013