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Christian WildCW

Christian Wild

Consultant I Product Owner I IT Project Manager

€800/day
Düsseldorf, DE
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Christian

I am a long-time experienced Senior Marketing Consultant, digital consultant, project manager, and product owner for marketing and IT projects.
I have gained my experience both in the agency environment and on the corporate side, and therefore offer an excellent combination for the successful realization of digital projects.

In the last 6.5 years, I have gained extensive experience in the energy industry sector in the following areas:
Order process optimization, customer portal development, Powercloud, SAP I-SU, tariff calculator logic
I was also responsible for the eprimo website as Proxy PO IT, its further development and release planning, testing, documentation,
At Sachsen Energie, I worked as an expert for order processes and as a Product Manager for the development of commodity products in Salesforce.
In my last project at RheinEnergie, I took on the role of Customer Journey Manager in the areas of Churn Prevention, Relocation, and Vacancy. For this, I created the customer journey, derived measures, and built corresponding cases.

Project Management
Scrum, Kanban

Collaboration
Jira, Confluence, Trello, Miro
  • German

    Native or bilingual

  • English

    Conversational

  • Dutch

    Basic

Can work on-site
Düsseldorf (up to 50km)

Experience

  • Enovos Luxembourg
    Business Analyst/ Digital Expert
    ENERGY AND UTILITIES
    January 2026 - Today (5 months)
    Esch an der Alzette, Luxembourg
    Business Analyst, energy industry expertise, optimization of agile working methods, development of test cases for developments, optimization and adaptation of current sprint cycles for various applications.
    Product Owner Process Optimization Atlassian JIRA Documentation
  • Rheinenergie AG
    Journey Manager/ Expert for Customer Retention
    ENERGY AND UTILITIES
    July 2025 - October 2025 (3 months)
    Köln, Germany
    Review of the customer journey in the areas of relocation and vacancy. Business analysis and derivation of suitable measures for churn reduction.
    Campaign development.
    Customer Service Customer Journey Business Analysis Campaign Development Project Management
  • Veteri
    PO Customer Service and Project Manager
    E-COMMERCE
    September 2024 - June 2025 (9 months)
    Establishment/founding of an e-commerce startup in the pet food sector.
    Development of customer service processes.
    Marketing Project Management E-commerce Customer Support Customer Service

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Education

  • Wholesale and foreign trade merchant, focus on pharmaceutical wholesale
    von der Linde Arzneimittel GmbH
    1992

Skill set

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