Freelancer profile translated to English.

Description

As a graduate in business administration with a focus on business informatics, I have been bridging the gap between complex business requirements and technical IT implementation for over 30 years. I combine my many years of experience as a manager with a clear vision for the future: the establishment of the Digital Product Passport (DPP). I support companies and entire industries in transforming regulatory requirements into digital opportunities. My goal is to enable transparent, circular trade through intelligent IT architectures, thereby paving the way for a more sustainable, digital economic landscape.

Industry field of expertise

Languages

German
Native or bilingual
English
Fluent
French
Basic
Spanish
Basic

Workplace preferences

Can work on-site

Düsseldorf (up to 50km)

4THERECORD GMBH,
Founder and COO
November 2025 - Today (9 months)
Willich, NW, Germany
Building the operational business structure of a specialized consultancy for digital product passports and circular economy. Developing consulting frameworks for the implementation of the EU Ecodesign for Sustainable Products Regulation (ESPR) for industrial customers and building an ecosystem of IT service providers and service providers in the area of battery regulation and DPP are among my main operational tasks.

At the same time, I act as a project manager and lead complex DPP transformation projects in the textile, automotive, battery, and detergent industries. I lead interdisciplinary teams (IT, Compliance, Supply Chain) for the technical connection of ERP systems to DPP registers, wallets, etc., and technically lead the analysis and implementation of compliance requirements for global market access (focus: Europe & China).
Digital Product Passport ESPR Wallet
VODAFONE GMBH,
Head of Telesales Capabilities
March 2022 - October 2025 (3 years and 7 months)
40 Düsseldorf, Germany
Leading a team of 10 with a focus on leadership, motivation, and strategic IT and process optimization. The goal is to ensure high availability for technical interfaces and E2E processes for customers and service providers throughout Europe using efficient systems. With the help of AI tools, we regularly increase quality, streamline end-to-end processes, and make decisions based on numbers/KPIs. This, in turn, leads to higher customer satisfaction.
Vodafone GmbH
Senior Project Management
TELECOMMUNICATIONS
October 2015 - February 2022 (6 years and 4 months)
Düsseldorf, Germany
Execution of international projects and process optimizations between different BUs.
• Strategic planning and implementation of, e.g., call routing platforms, AI-supported sales tools, etc.
• Introduction of a Service Delivery Management process to increase efficiency and customer satisfaction.
• Co-author of a book on the use of artificial intelligence at Vodafone
• What I achieved:
o Successful completion of several IT transformation projects worth +€5 million
o Introduction of an agent training tool based on artificial intelligence, which led to a 75% cost reduction
o Rollout of a central call routing platform for telesales campaigns within 12 months