Freelancer profile translated to English.
Back to original languageAbout Christian
IT professional with over 10 years of experience in information systems management, IT project management, information systems governance, risk management and security (GRC/Cybersecurity) within an international group (CANAL+). Accustomed to demanding regulatory environments, I have conducted cybersecurity risk analyses, deployed cybersecurity standards across 13 African subsidiaries, and contributed to the compliance of IT environments in multi-entity contexts.
Some figures:
+ 1200 IT assets managed, 30% optimization of IT budget (€1.8M over 3 years), managed IT team of 8 employees, several international assignments and secondments within the Group.
French
Native or bilingual
English
Fluent
Can work on-site
Orléans (up to 50km), Paris (up to 30km), Rennes (up to 10km)
Experience
- Groupe Vivendi AfricaInformation Systems Manager & Operations ManagerTELECOMMUNICATIONSApril 2025 - April 2026 (1 year)ContextMember of the Management Committee, responsible for the Management and operation of IT services in a multi-site Group environment (FTTH), integrating cybersecurity, governance, and Group cybersecurity compliance aspects, with a team of 8 employees.Responsibilities:
- Maintenance in Operational Condition (MCO) of all information systems
- Implementation of ITSM processes with SLA and performance indicator monitoring — reporting to the Management Committee
- Coordination of IT service providers, Contract management, and budget monitoring (Opex/Capex)
- Application and monitoring of Group information security policies (Cybersecurity) — compliance with internal and legal regulatory requirements
- Coordination of security incidents: alert analysis, remediation, monitoring of corrective action plans
- Contribution to DRP/BCP: analysis of operational impacts and business continuity plan
- Supervision of the Microsoft 365 environment (Entra ID, Intune, Exchange Online, SharePoint, Defender XDR, Crowdstrike, Flexera)
- Groupe Canal+IT Manager & Information Systems Security Officer (Cybersecurity) – AfricaTELECOMMUNICATIONSJanuary 2018 - January 2025 (7 years)Context & IT Manager MissionMember of the management committee, I was responsible for managing IT services according to ITIL / ITSM best practices in a multi-site environment with a strong focus on security and compliance, managing 9 employees and a budget of over €2 million.Mission:
- Implementation of cross-functional IT procedures respecting a process approach (Onboarding, Offboarding, CMDB, Inventory) and ITSM best practices
- Identity and Access Management (IAM), data protection, and supervision of security solutions (EDR CrowdStrike)
- Management and optimization of a fleet of 1200 IT assets — reduction of critical incidents by over 30%
- IT budget management and cost optimization: 40% reduction in 3 years (Opex/Capex)
- SLA monitoring (≈ 95%) and implementation of continuous improvement actions
- Contribution to IT system evolution projects and Group cybersecurity compliance
- Administration of the CRM database
Technical Environment: Microsoft 365 | Entra ID | Intune & other MDMs including JAMF| Defender | ITSM | DRP/BCP | Cybersecurity Governance | ServiceNow | Crowdstrike | Pilot | Oracle PLSQLGroup Cybersecurity Mission(2021-2025)Deployment and support of subsidiaries on Group cybersecurity standards across 13 African countries. Cross-functional cybersecurity governance, risk management, and compliance.Missions- Analysis and assessment of security risks on subsidiary IT environments — gap analysis and corrective action plans
- Operational management of security incidents: alert analysis, coordination of remediation, and monitoring of corrective actions
- Production of consolidated security reports for steering bodies (management committees)
- Independent risk analysis based on supplier contracts and contacts
- Leading cybersecurity awareness campaigns for local teams (13 countries)
- Groupe Canal+IT Support Technician – L1/L2TELECOMMUNICATIONSAugust 2015 - January 2018 (2 years and 5 months)ContextL1/L2 IT user support, incident management, and access administration in a Windows environment.Missions:
- Incident management and ticket tracking via ITSM tools
- User account and access administration — rights management
- Preparation, deployment, and maintenance of IT equipment
- Oracle database administration
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Education
- Master's degreeINSTITUT SUPÉRIEUR D'INFORMATIQUE, PROGRAMMATION ET ANALYSEBac +5
Certifications
- ITIL® 4 Specialist Create, Deliver and SupportPeopleCert2026
- ITIL® 4 Foundation Certificate in IT Service ManagementPeopleCert2025
Skill set
Categories
- Other