About Christian
German
Native or bilingual
English
Basic
Experience
- Garbe Industrial Real Estate GmbH1st & 2nd Level SupportREAL ESTATEAugust 2024 - June 2025 (11 months)Hamburg, Germany• 1st & 2nd Level Support• User Help Desk (On-site and Home Office)• Ticket processing and documentation in Jira• Managing user groups via Microsoft Admin Center• M365 Support• Creating Exchange mailboxes• Exchange mailbox permission management• AD User Management• User management with Microsoft Entra• Device management with Intune• Revising the onboarding process• Creating knowledge base entries in Confluence• Building and maintaining the knowledge base• Sorting existing instructions for currency• Updating existing instructions• Testing existing self-service instructions from a user's perspective• Writing new instructions for users and self-service• Training new employees / onboarding
- Conundrum Asset Management GmbHIT ConsultingAugust 2024 - November 2024 (3 months)Hannover, GermanyConsulting on BaFin IT security requirements, including clarification on:• Asset management including IT infrastructure and software• Mobile Device Management• Business smartphone usage• Access and authorization management• Encryption (hardware, smartphone, and email)• Data protection and GDPR• Emergency and recovery plans• Restructuring of documents• Outsourcing and third-party management• Workflow optimization
- YouTubeFreelancingSOCIAL NETWORKSOctober 2023 - July 2024 (10 months)• Cutting and editing videos• Product photography and graphic design• IRL Live Streaming - Twitch
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