Freelancer profile translated to English.
Back to original languageAbout Christian
CRM deployment project manager, I am at your disposal for, among other things, the following services:
⚙️ Configuration and Implementation
Governance: Definition of roles, permissions, and management rules for secure and collaborative use.
Data Model Definition: Design of a customized data structure adapted to your company.
Business Process Modeling: Creation of custom pipelines, automated workflows, and automations to streamline your sales and marketing.
Dashboard and Reporting Construction: Development of custom reports and visuals for real-time KPI monitoring.
Data Migration: Secure and structured transfer of your existing data to your CRM.
Productivity Tool Configuration: Integration of extensions, third-party tools (emails, calendars, etc.) to boost productivity.
🔎 Audit and Optimization
Comprehensive diagnosis of your instance to identify potential improvements, optimize performance, and ensure optimal use.
Global Configuration Review: In-depth analysis of current configurations to detect inconsistencies or opportunities for improvement.
Data Cleansing: Removal of duplicates, updating and normalization of information, as well as advanced contact list management.
Data Enrichment: Addition of qualitative data (via external integrations) for a richer and more actionable CRM database.
Data Migration: Expert management of additional or corrective data transfers, with a focus on integrity.
Review of Your Sales/Marketing Assets: Evaluation and optimization of your forms, email sequences, CTAs, landing pages, and other elements for better conversion.
Best Practices Advice: Personalized recommendations based on HubSpot standards and your business context, including compliance audits (GDPR, etc.)
French
Native or bilingual
English
Fluent
Remote only
Primarily works remotely
Experience
- TarkettProduct Owner - IT GroupCIVIL ENGINEERINGOctober 2015 - September 2017 (1 year and 11 months)Île-de-France, FranceCONTEXT: Implementation, support, and assistance for various company systems and tools.MISSIONS:In coordination with project stakeholders (HR for HRIS and Communications for Intranet), identification, analysis, and translation of their needs.• Analysis of various requests (incidents and changes),• Definition of solutions,• Design and writing of user stories,• Backlog Management• Co-construction of the Product vision with the Product Manager, anticipating and managing changes.Participation in various projects in this capacity:• Intranet solution based on SharePoint (as Product Owner)• HRIS solution (facilitating steering and validation committees)
- Comforth Karoo - Groupe Magellan PartnersSalesforce Business AnalystCONSULTING AND AUDITSApril 2022 - Today (4 years and 2 months)Paris, FranceCONTEXT:Following intensive certified training (Salesforce Administrator and Sales Cloud), joined Comforth EasyFront.Worked on several simultaneous projects for various clients: WORLD LINE INGENICO / APRILMISSIONS:• Involvement in client scoping and requirements gathering phases• Work on projects related to the Salesforce solution in multi-cloud environments: Sales Cloud, Service Cloud, CPQ, and Billing.• Facilitating meetings and design workshops• Writing specifications, User Stories, and functional tests• Backlog management• Handling configuration, setup, and testing activities• Validation of the solution's overall functionality• Monitoring client maintenance or evolution requests and writing user guides• Interaction with various stakeholders: client business teams, project teams, technical support
- ParrotQA MANAGERTELECOMMUNICATIONSNovember 2013 - October 2015 (1 year and 11 months)CONTEXT: Validation of embedded automotive software: Connected car radios and their applications.ACHIEVEMENTS:• Define and update the validation strategy.• Anomaly management• Leading a team of validation engineers in Tunisia conducting test campaigns.• Results dissemination: Submitting reports to the project manager and various project collaborators.
Reviews
Alexandre
Chef de projet CRM - Genesis Partners
Reviewed on 11/28/2025
Consultant quickly operational despite the client's organizational complexity, Christian has good communication with the client and identifies needs.
Maxime
LM Company
Reviewed on 9/16/2024
Christian demonstrates professionalism, he understood the stakes of the assigned tasks and successfully completed them. I recommend Christian for his seriousness and commitment as a Business Analyst / Project Manager.
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Education
- Specialised MasterESCP Europe2018Specialised Master
- Master 2 (M2), Information Processing and Real-Time Distributed SystemsUniversité Paris-Est Créteil (UPEC)2011Master 2 (M2), Traitement de l'information et systèmes distribués en temps réel
Certifications
- Salesforce Certified AdministratorSalesforce Administration2022
- Salesforce Sales Cloud ConsultantSalesforce2022