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Christian K.CK

Christian K.

CRM Project Manager

€350/day
3 projects
Paris, FR
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Christian

CRM deployment project manager, I am at your disposal for, among other things, the following services:

⚙️ Configuration and Implementation

Governance: Definition of roles, permissions, and management rules for secure and collaborative use.

Data Model Definition: Design of a customized data structure adapted to your company.

Business Process Modeling: Creation of custom pipelines, automated workflows, and automations to streamline your sales and marketing.

Dashboard and Reporting Construction: Development of custom reports and visuals for real-time KPI monitoring.

Data Migration: Secure and structured transfer of your existing data to your CRM.

Productivity Tool Configuration: Integration of extensions, third-party tools (emails, calendars, etc.) to boost productivity.

🔎 Audit and Optimization
Comprehensive diagnosis of your instance to identify potential improvements, optimize performance, and ensure optimal use.

Global Configuration Review: In-depth analysis of current configurations to detect inconsistencies or opportunities for improvement.

Data Cleansing: Removal of duplicates, updating and normalization of information, as well as advanced contact list management.

Data Enrichment: Addition of qualitative data (via external integrations) for a richer and more actionable CRM database.

Data Migration: Expert management of additional or corrective data transfers, with a focus on integrity.

Review of Your Sales/Marketing Assets: Evaluation and optimization of your forms, email sequences, CTAs, landing pages, and other elements for better conversion.

Best Practices Advice: Personalized recommendations based on HubSpot standards and your business context, including compliance audits (GDPR, etc.)


  • French

    Native or bilingual

  • English

    Fluent

Remote only
Primarily works remotely

Experience

  • Tarkett
    Product Owner - IT Group
    CIVIL ENGINEERING
    October 2015 - September 2017 (1 year and 11 months)
    Île-de-France, France
    CONTEXT: Implementation, support, and assistance for various company systems and tools.

    MISSIONS:
    In coordination with project stakeholders (HR for HRIS and Communications for Intranet), identification, analysis, and translation of their needs.
    • Analysis of various requests (incidents and changes),
    • Definition of solutions,
    • Design and writing of user stories,
    • Backlog Management
    • Co-construction of the Product vision with the Product Manager, anticipating and managing changes.
    Participation in various projects in this capacity:
    • Intranet solution based on SharePoint (as Product Owner)
    • HRIS solution (facilitating steering and validation committees)
  • Comforth Karoo - Groupe Magellan Partners
    Salesforce Business Analyst
    CONSULTING AND AUDITS
    April 2022 - Today (4 years and 2 months)
    Paris, France
    CONTEXT:
    Following intensive certified training (Salesforce Administrator and Sales Cloud), joined Comforth EasyFront.
    Worked on several simultaneous projects for various clients: WORLD LINE INGENICO / APRIL

    MISSIONS:
    • Involvement in client scoping and requirements gathering phases
    • Work on projects related to the Salesforce solution in multi-cloud environments: Sales Cloud, Service Cloud, CPQ, and Billing.
    • Facilitating meetings and design workshops
    • Writing specifications, User Stories, and functional tests
    • Backlog management
    • Handling configuration, setup, and testing activities
    • Validation of the solution's overall functionality
    • Monitoring client maintenance or evolution requests and writing user guides
    • Interaction with various stakeholders: client business teams, project teams, technical support
  • Parrot
    QA MANAGER
    TELECOMMUNICATIONS
    November 2013 - October 2015 (1 year and 11 months)
    CONTEXT: Validation of embedded automotive software: Connected car radios and their applications.

    ACHIEVEMENTS:
    • Define and update the validation strategy.
    • Anomaly management
    • Leading a team of validation engineers in Tunisia conducting test campaigns.
    • Results dissemination: Submitting reports to the project manager and various project collaborators.

Reviews

5.0

Out of 2 ratings

AlexandreA

Alexandre

Chef de projet CRM - Genesis Partners

Reviewed on 11/28/2025

Consultant quickly operational despite the client's organizational complexity, Christian has good communication with the client and identifies needs.
MaximeM

Maxime

LM Company

Reviewed on 9/16/2024

Christian demonstrates professionalism, he understood the stakes of the assigned tasks and successfully completed them. I recommend Christian for his seriousness and commitment as a Business Analyst / Project Manager.

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Education

  • Specialised Master
    ESCP Europe
    2018
    Specialised Master
  • Master 2 (M2), Information Processing and Real-Time Distributed Systems
    Université Paris-Est Créteil (UPEC)
    2011
    Master 2 (M2), Traitement de l'information et systèmes distribués en temps réel

Certifications

  • Salesforce Certified Administrator
    Salesforce Administration
    2022
  • Salesforce Sales Cloud Consultant
    Salesforce
    2022

Skill set

Categories