Freelancer profile translated to English.

Description

Professional with experience in customer service, commercial support, and customer relationship management.

I have ease of communication, organization, and problem-solving, always focused on providing fast and efficient service.

Experience with remote support, commercial prospecting, administrative support, and using CRM like Salesforce.

Available for remote projects in Spanish and Portuguese.

Committed to quality, agility, and customer satisfaction.

Languages

Workplace preferences

Remote only

Primarily works remotely

Gerente Comercial
Customer Service
January 2025 - Today (1 year and 7 months)
Customer and business relationship management.
Customer service and support.
Administrative organization and commercial process follow-up.
Use of Salesforce CRM for customer management and follow-up.
Prospecting and development of new business opportunities.
Agile CRM administrative support Communication Remote support
Canyon importação e comércio Ltda
Stock Clerk
August 2014 - December 2014 (4 months)
(financial, statement closing, invoice issuance, issuance of forms (GNRE), payment slips, with two years of experience in the Totvs system).
Banco Itaú Unibanco SA
Business Agent
September 2017 - November 2022 (5 years and 2 months)
Business agent working with customer service and sales of banking products to clients, also working in the treasury.

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