About Christiana
Spanish
Native or bilingual
Greek
Native or bilingual
English
Fluent
Portuguese
Fluent
Experience
- Kpax Marketing (Limassol)Brand Ambassador and Quality OfficerPRIVATE EQUITYJanuary 2020 - December 2022 (2 years and 11 months)Limassol, CyprusQuality management in customer service at an international online casino. Supervision of support processes, customer satisfaction control, incident detection, and training of new agents. Daily work in English in high-volume and high-pressure environments.
- Profelco LGCustomer Service and Technical Support AgentDecember 2022 - January 2025 (2 years and 1 month)Nicosia, CyprusRMA department management. Resolution of technical problems with LG products, customer service in Spanish, Portuguese, and English. Use of CRM and SAP systems.
- Guía turística en Santorini Private ToursCoordinator of Educational Groups and EventsMay 2017 - May 2019 (2 years)Planning of cultural and educational trips, logistical coordination, direct contact with international clients.
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Education
- Degree in Performing ArtsUniversity of the Peloponnese2015