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Christelle SumacCS

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Freelancer profile translated to English.
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About Christelle

Need a reliable right-hand person to structure your daily life and boost your efficiency?

With15 years of experiencein international organizations (IT, Insurance, Training), I support leaders and agile teams in their operational management. Based in Reunion Island (UTC+4), I offer a unique advantage to my clients in mainland France:your administrative tasks are managed, and your files are ready even before your first meeting of the morning.

What I bring to you:

  • **Office Management Expertise**: Optimization of your internal processes, creation of procedure sheets, and structuring of your workflow for greater peace of mind.
  • **Trilingual Support (FR/EN/ES)**: Localization of digital content, interface with your international clients, and multilingual correspondence management.
*Mastery of Tech Tools**: Administration of your CRM ( **Salesforceexpertise), management of collaborative environments (SharePoint, Teams), and advanced mastery of the Office Suite.
  • **Versatility & Rigor**: Coming from demanding sectors (Defense Insurance, IT), I manage your priorities with the precision and confidentiality required for high-level executive support.

Why work with me?
My dual expertise in "business" (client/sales management) and "structure" (organization/procedures) allows me to understand your business challenges while securing your administrative foundation.

Available for one-off missions or regular support. Let's discuss your needs!
  • English

    Native or bilingual

  • Spanish

    Fluent

  • French

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • ICCI Formations
    Business Relations Manager
    October 2019 - Today (6 years and 10 months)
    Saint-Pierre
    • Development and management of a strategic client portfolio
    • Implementation of strategic and competitive intelligence for offer optimization
    • Organization of trade shows and events to enhance the company's visibility
    Complex Project Management Sales Strategy B2B Customer Relations Process Optimization CRM Management & Sales Administration
  • Centre Hospitalier Gabriel Martin
    Executive Assistant
    PUBLIC SECTOR
    April 2016 - October 2016 (6 months)
    Saint-Paul, Réunion
    • Deployment of document management for the General Directorate
    • Archiving and updating of documents
    • Optimization of organization and information management
    • Evaluation of document system management in the various departments of the institution
    • Implementation of procedures, operating methods, and other quality documents
    • Classic assistance (complex agenda management, appointment scheduling, mail management, supply management, meeting minutes)
    Document Management & Archiving (EDM) Quality Management & Processes Internal Organizational Audit Governance Support (General Directorate) High-Level Secretarial Support
  • NOBLURWAY
    Trilingual Executive Assistant
    SOFTWARE PUBLISHING
    January 2013 - January 2015 (2 years)
    Cergy, France
    • Administrative and commercial management of the office
    • Creation of quotes and sales contracts
    • Sales of products (software and hardware)
    • Follow-up and management of the client portfolio
    • Updating and populating the Ciel database
    • Creation of PowerPoint presentations and other commercial documents Translation
    • Invoicing and Debt Collection
    • Organization and participation in client meetings
    • Organization and participation in client events in France and abroad (IBC - SATIS etc.)
    • Stock management (supplies - equipment etc.)
    • Logistics – Relations with Suppliers / Service Providers
    • Transmission of accounting data
    • Updating and translation of the website
    • After-sales service (software deployment and activation – first-level IT support etc.)
    Translation and Localization Trilingual Technical Assistance Sage Sales Administration & General Services Customer Support

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Education

  • Technical Sales Training and Digital Strategy
    IFR
    2019
    Formation Technico-Commercial et Stratégie Digitale
  • BTS Trilingual Secretary Assistant
    Lycée Paul Cézanne
    2004
    BTS Assistant Secrétaire Trilingue

Skill set

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