About Christelle
- **Office Management Expertise**: Optimization of your internal processes, creation of procedure sheets, and structuring of your workflow for greater peace of mind.
- **Trilingual Support (FR/EN/ES)**: Localization of digital content, interface with your international clients, and multilingual correspondence management.
- **Versatility & Rigor**: Coming from demanding sectors (Defense Insurance, IT), I manage your priorities with the precision and confidentiality required for high-level executive support.
English
Native or bilingual
Spanish
Fluent
French
Native or bilingual
Experience
- ICCI FormationsBusiness Relations ManagerOctober 2019 - Today (6 years and 10 months)Saint-Pierre
- Development and management of a strategic client portfolio
- Implementation of strategic and competitive intelligence for offer optimization
- Organization of trade shows and events to enhance the company's visibility
- Centre Hospitalier Gabriel MartinExecutive AssistantPUBLIC SECTORApril 2016 - October 2016 (6 months)Saint-Paul, Réunion
- Deployment of document management for the General Directorate
- Archiving and updating of documents
- Optimization of organization and information management
- Evaluation of document system management in the various departments of the institution
- Implementation of procedures, operating methods, and other quality documents
- Classic assistance (complex agenda management, appointment scheduling, mail management, supply management, meeting minutes)
- NOBLURWAYTrilingual Executive AssistantSOFTWARE PUBLISHINGJanuary 2013 - January 2015 (2 years)Cergy, France
- Administrative and commercial management of the office
- Creation of quotes and sales contracts
- Sales of products (software and hardware)
- Follow-up and management of the client portfolio
- Updating and populating the Ciel database
- Creation of PowerPoint presentations and other commercial documents Translation
- Invoicing and Debt Collection
- Organization and participation in client meetings
- Organization and participation in client events in France and abroad (IBC - SATIS etc.)
- Stock management (supplies - equipment etc.)
- Logistics – Relations with Suppliers / Service Providers
- Transmission of accounting data
- Updating and translation of the website
- After-sales service (software deployment and activation – first-level IT support etc.)
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Education
- Technical Sales Training and Digital StrategyIFR2019Formation Technico-Commercial et Stratégie Digitale
- BTS Trilingual Secretary AssistantLycée Paul Cézanne2004BTS Assistant Secrétaire Trilingue