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Christelle BordonCB

Christelle Bordon

IT Organization & Governance | Program Manager

€900/day
Bordeaux, FR
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Christelle

I support CTOs and technical leadership when organizational complexity hinders execution; during scaling, restructuring, or AI adoption.

Typically when:
-> decisions are escalated too high
-> dependencies are multiplying
-> cross-functional projects become difficult to coordinate
-> managers lose autonomy

The complexity is no longer technical, it becomes organizational. This is when I step in as a strategic partner to the CTO.


🎯 My Role - My LID™ Method (Listen · Include · Deliver)
Evolving the organization to:
- secure execution capacity,
- clarify decision-making processes,
- structure governance,
- strengthen managerial autonomy

Without rigidifying teams or complicating processes.


🔎 Intervention Modalities
• Part-time (2 to 3 days/week)
• Organizational diagnostic (2 to 6 weeks)
• Structuring mission (3–6 months)


🏗 What I do concretely
- Clarification of roles and decision-making processes
- Structuring high-stakes cross-functional projects
- Reduction of escalations and friction points
- Transparent governance adapted to the organization's maturity
- Coaching managers towards autonomy


👩‍💻 My Experience
+20 years in tech (dev → Engineering Manager → Program Manager), in demanding environments: Traveldoo/Expedia Group, Renault, HydroQuébec, CGI.

- Onshore/offshore multi-team coordination
- 5 years of SOC1 type 2 audits with no deviations
- PCI-DSS certifications
- R&D / Product / Compliance alignment
- Speaker at the 10th edition of BDX I/O: talk on inclusive leadership as a performance lever


🤖 On the AI side
Certified in AI project management, I integrate generative AI as a pragmatic lever to streamline workflows and free up strategic time.


📍 Bordeaux - remote or hybrid, occasional travel.


💬 Does this context resonate with you? Let's talk.
  • French

    Native or bilingual

  • English

    Fluent

Can work on-site
Bordeaux (up to 10km), Paris (up to 10km)

Experience

  • CB Management Consulting
    Senior IT Organization and Governance Consultant - Senior Program Manager
    CONSULTING AND AUDITS
    October 2024 - Today (1 year and 8 months)
    Bordeaux, France
    I work with technical leadership during growth phases to structure the organization and secure execution, as a partner to the CTO on structuring decisions and organizational resilience.


    📍Areas of Intervention
    . Clarification of decision-making processes and responsibilities
    . Structuring high-stakes cross-functional projects
    . Reduction of critical dependencies and escalations
    . Implementation of governance adapted to the organization's maturity
    . Coaching managers in developing autonomy


    🎯 Desired Impacts
    -> Decisions made at the right level
    -> Fewer escalations to management
    -> Better inter-team coordination
    -> Clarified responsibilities
    -> Stabilized execution capacity


    📈 Methods
    Progressive and pragmatic approach:
    1. Analysis of actual dynamics and friction points
    2. Clarification of roles and arbitration
    3. Lightweight and scalable structuring
    4. Stabilization and handover

    Goal = enable the organization to absorb growth without creating overhead.


    📃 Format
    - Part-time (1 to 3 days/week)
    - Ad-hoc organizational diagnostic
    - Integrated structuring mission (3-6 months)
    Change Management Program Management IT Governance IT Organization Team Management
  • Expedia group
    Senior Program Manager | Senior Engineering Manager
    SOFTWARE PUBLISHING
    October 2018 - October 2023 (5 years)
    92300 Levallois-Perret, France
    Management of strategic technical projects with high cross-functional impact,
    directly supporting the CTO: compliance, tool adoption, process structuring

    . Annual supervision of PCI-DSS and SSAE audits (0 deviation over 5 years), coordination of +100 employees and contractors.
    . Strategic reporting and risk monitoring to management
    . Management of a cross-functional team of 10 people (France, India, UK)
    . Implementation of new tools/processes in line with the technical roadmap
    . Facilitation of workshops and regular syncs with support functions and product/tech teams
    . Deployment of hybrid agile methods adapted to the context
    Change Management Technical Project Management Manager Coaching team coaching Agile Method
  • Expedia group
    Software Engineering Manager
    TRAVEL AND TOURISM
    September 2016 - Today (9 years and 9 months)
    92300 Levallois-Perret, France
    Supervision of two software development teams (5 devs in France, 5 devs + 1 lead in India) dedicated to the Travel solution.

    . Deployment of adapted agile processes (Scrum/Kanban)
    . Facilitation of rituals, productivity monitoring, weekly reporting
    . Individual coaching and technical recruitment
    Technical Project Management Agile Method Team Management intercultural management

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Education

  • DESS SITN - Information Systems and New Technologies
    Paris IX Dauphine
    2003
  • Master's Degree MIAGE - IT Methods Applied to Business Management
    Paris IX Dauphine
    2002

Certifications

  • AI Project Manager (Module 'Deploying an Artificial Intelligence Solution')
    Wild Code School
    2024
    Prompt Engineering Generative AI

Skill set

Categories