Freelancer profile translated to English.
Back to original languageAbout Christelle
Partner | Transformation | Consulting | Digitalization | HR | Organization | Change | AI | Leadership | Project Management | P&L | Performance | Business Development | Major Project Negotiation | Innovation | Partnership
With an engineering background, I quickly discovered the world of consulting. I have had the opportunity to get to know the "big" firms (EY, Deloitte, Grant Thornton), the consulting branch of IT service companies (Cap, CGI), and more recently Onepoint.
The common thread in my career is business creation, offer development, business development, and team and P&L management.
Multisectoral with some focus on transport, healthcare, and retail, I have contributed to the success of strategic company projects for over 50 clients (large accounts and mid-sized companies) and forged win-win tech partnerships to increase business.
Drivers:
► Network
► Team management and leadership
► Mentoring
► Innovation, AI
► New technologies
Expertise:
30 years of consulting for general management, business units, support functions, and IT departments.
► Transformation Project Management: functional organization, process performance, change management, strategic communication, multidisciplinary team and budget management, performance monitoring
► HR Consulting:
• Organization Transformation (diagnostic and impact analysis, target definition, action plan)
• HR Automation, HR AI agents, HRIS functional support, HR data
• Workforce Transformation: Skills Power Organization, SWP, Workforce Skills Management
• Change Management: steering committee mobilization, transformative workshops, engagement measurement, behavior change, and adoption of new environments
► AI and New Technologies: business needs analysis, business cases, regulatory compliance, training, and deployment support
Tools:
► Generative AI: Copilot, Google
► HRIS and HR AI: Workday, SAP, Palm, Neobrain
► Change Management: Insideboard, Lemon, Mendo
Values:
► Sharing
► Elegance
► Excellence
► Kindness
French
Native or bilingual
English
Fluent
German
Conversational
Can work on-site
Aix-en-Provence (up to 50km)
Experience
- onepointPartner Transformation ManagementSeptember 2024 - Today (1 year and 9 months)Budget €20M (half Paris, Aix) Context AI Revolution, massification of IT budgets, HR digitalizationDevelop business and deliver quality missions ensuring client and Onepoint satisfaction• AI Support: lab facilitation, identification of business use cases, organization of training with the Onepoint school, POC validation, scaling deployment with AI acculturationAstorg, Setec, Ardian, Chiesi• Project and Organization Performance:◦ CIO Advisory with IT strategy aligned with business units, structured IT processes, a managed roadmap Chanel◦ Value-based management, OKRs (Objectives, Key Results) for new high-performance governance Aesio◦ Target Operating Model (TOM) for sales and management with clear and optimized mission definition, objectives, and expected results Engie, Chanel◦ Cyber program cockpit for secure 2024 budget landing, streamlined cybersecurity project commitment process, adjusted and managed budget, 2025 roadmap built, program directors onboarded Total, Na Tran (GRT Gaz)◦ ITSM and ITIL approach for improved processes, deployed solutions, adapted governanceEiffage, Criteo, Bolloré, EDF, Klesia◦ ERP PMO: assistance with selection, project management (SAP, Microsoft) Ponant, CEPAC, Jifmar◦ Product Management for structuring the digital marketing approach applied to IT department service offerings for internal use France Travail◦ ITFM, finance cockpit for good project portfolio management, better interaction between IT finance and external service provider management, cost reduction BforBank, BNP CIB• Support for business units in their transformation projects:◦ HR Director: definition of business frameworks, QVT plan, HRIS roadmap definition for extending operational managers' responsibilities with HR Directors Icade, La Poste, NATO
- Grant ThorntonRegional Consulting PartnerCONSULTING AND AUDITSOctober 2018 - December 2020 (2 years and 2 months)Acquire and retain clients through consulting services complementing core business (audit and accounting)
- Business Creation: team composition (recruitment, training), offer definition, business plan writing and management for a motivated team to achieve the plan
- Organization Consulting: Clients Provence BPCE SI, ADNOV, CMA CGM, IMT Ales, Parlym Image for regional consulting presence, webinars to enhance the firm's very finance-oriented image Numeum, French Tech, SCS, BNI, The Camp - https://www.grantthornton.fr/globalassets/1 .-member-firms/france/communiques presses/2019/2019_09_10_nouveaux_associes_grant_thornton.pdf Consulting
- Partnerships: structuring, identification, and negotiation with the regional ecosystem to increase visibility CIP, ANDRH Provence, UPE13, DFCG, The Camp
- Innovation:
◦ IT Director: risk identification, IT action plan ID Logistics, Mediaco, Groupe ADF, La Bourguette, Antibes Hospital◦ Finance: process mapping, project support, Swift diagnostic for digitized processes, more efficient organization CMA CGM, Robertet, BPCE◦ Digital Strategy: market share gains through innovation Parlym, Captain Tortue, Marcel & Fils, Poolstar◦ CSRD Organization: growing business, acquisition of new client contracts Parlym - Grant Thornton FranceHR Consulting PartnerCONSULTING AND AUDITSMarch 2019 - August 2024 (5 years and 5 months)HR Consulting:◦ HR Services Outsourcing for organization optimization, cost reduction Havea, Ramsay Santé◦ Strategic Workforce Planning and HRIS for new skills model Groupe IMT, Orpea, Axione, Carrefour, Council of Europe, Eurostar, Garance, Gide Avocats, Ikea, Nexans, La Poste, SOS Oxygène, Iqera, Eurexo, APRR (Eiffage)◦ Internal mentoring of 7 consultant directors in various fields for career and skill development Grant Thornton◦ Creation of HR and CSR training catalog for training business◦ Multiple webinars to enhance HR consulting visibility with technology partnersDigital Finance Consulting:◦ Finance process optimization for a Finance SI change, team engagement, and clear vision of new operating model BPCE SI, Veolia◦ Finance transformation project management (Sage and Workday), integrator management for successful migration, new operating model performance SFR Outremer (Sage), Barrière (Workday)◦ Preparation for invoice dematerialization with organization, process, and IT action plan Nice Côte d'Azur Airport, CNRSInnovation Consulting:◦ Definition of innovation solutions, tool selection assistance for process optimization, launch of a new brand ODIGO – Spin-off Cap Gemini◦ Deployment management / change management for Microsoft Dynamics and integrator management including sharing of accounts/contacts and opportunities for business growth Grant Thornton◦ Mapping of innovation risks across all business lines and recommendations to General Management for risk management AfflelouTechnological Partnerships:Workday (partnership setup), Oracle and SAP (HR extension), Microsoft, Lucca, Neobrain, HR Tech AI, InsideBoard for business development
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Education
- NégociationsÉcole Ingénieur CY Tech (EISTI)2018Négociations
- SalesKrauthammer–2020Sales