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Christelle BlanchetCB

Christelle Blanchet

Administrative and Commercial Assistant

€280/day
Fréjus, FR
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Christelle

Do you lack time to manage your administrative tasks?
As a freelance assistant, I support VSEs, freelancers, and associations in their administrative and organizational tasks: agenda management, email and file tracking, invoicing, reminders, pre-accounting, or document formatting.

My role is to assist you on a daily basis with reliability, discretion, and responsiveness, so that you can focus your energy on developing your business.

With 17 years of experience in administrative and commercial management, I have handled various missions: client file tracking, telephone reception, payment management, email writing, and training colleagues on software and ERP systems (SAP, Sales Force, SAGE 100 Cloud, Pro Devis).
For the past five years, I held the position of Administrative Manager, where I expanded my responsibilities: team supervision, inter-departmental coordination, client satisfaction monitoring, and ensuring compliance with internal procedures.

Autonomous, rigorous, and organized, I adapt easily to unforeseen circumstances and efficiently manage diverse tasks.

🎯 My goal: to save you time, optimize your organization, and allow you to refocus on your core business with peace of mind.
  • French

    Native or bilingual

  • English

    Fluent

  • Spanish

    Basic

Can work on-site
Fréjus (up to 20km)

Experience

  • Hydro Building Systems France
    Key Account Sales Assistant
    CIVIL ENGINEERING
    April 2013 - July 2017 (4 years and 3 months)
    Puget-sur-Argens, France
    • Tracking of sales order portfolios
    • Order entry
    • Classification of incoming phone calls;
    • Analysis of anomalies in relation to logistics;
    • Management of disputes and complaints,
    Sales Assistant After-Sales Service Customer Service Customer Relations Project Management
  • SA DESCHAMPS PERE ET FILS
    Sales Administration Manager
    CIVIL ENGINEERING
    January 2021 - August 2025 (4 years and 7 months)
    Fréjus, France
    • Creation of the Aluminum Carpentry Department
    • Writing and Implementation of procedures
    • Recruitment
    • Management of purchase orders
    • Assembly of manufacturing files for the workshop
    • Production planning
    • Delivery planning
    • Management of sales orders
    • Opening customer accounts
    • Entry and tracking of sales orders
    • Invoicing of sales orders
    • Payment tracking (reminders)
    • After-sales service/Tracking of customer complaints and supplier claims
    • Monitoring of staff hours and attendance
    • ISO 9001 procedures / Service rate monitoring
    • Fleet management
    • Customer satisfaction measurement (surveys)
    • Inventory management
    • Management of client and supplier emails,
    Sales Administration Microsoft Outlook Team Management Purchasing Production Monitoring
  • Hydro Building Systems France
    SAP Support Service Client / Trainer
    CIVIL ENGINEERING
    July 2017 - December 2020 (3 years and 5 months)
    Puget-sur-Argens, France
    • Management of the online site's hotline: customer training, technical support and assistance.
    • SAP ERP configuration
    • Training of the sales department on SAP software and daily support
    • Key user for SAP deployment
    • CRM Sales force support for the field sales team,
    SAP Business Objects Project Management Web Project Management Training Key User

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Education

  • Private Provider Web Content Writer Training
    Private Provider Web Content Writer Training
    2024
    Prestataire privé Formation rédacteur web
  • BTS
    Institution Sainte Marie de Chavagnes
    2006
    BTS

Skill set

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