Freelancer profile translated to English.
Back to original languageAbout Christ
Atlassian Administrator with 5+ years of experience in the administration, optimization, and automation of Jira Software, Jira Service Management, and Confluence platforms in Cloud and Data Center environments.
Expert in Groovy scripting (ScriptRunner), REST API integrations, and advanced workflow design, I support IT and business teams in structuring their ITSM processes, from implementation to continuous improvement.
Accustomed to working in high-stakes contexts - EDF, GRDF, TF1 - I combine technical rigor with a service-oriented approach to meet the governance, performance, and scalability needs of Atlassian tools.
French
Native or bilingual
English
Fluent
Italian
Fluent
Can work on-site
Paris (up to 50km), Nantes (up to 50km), Lyon (up to 50km), Lille (up to 50km), Bordeaux (up to 50km)
Experience
- TF1Atlassian Tools AdministratorPRESS AND MEDIAJanuary 2023 - March 2025 (2 years and 2 months)Boulogne-Billancourt, FranceProject: Change and Incident Management- Ensure the configuration and administration of tools: Jira, Confluence, Statuspage, Slack, Pagerduty..- Provide user support, track anomalies and incidents.- Handle tickets (incident, request, evolution) related to Jira, Confluence, or ecosystem tools (Statuspage, Bitbucket, Opsgenie…).- Analyze logs and monitor performance.- Implement evolutions.- Ensure the setup and monitoring of access rights.- Model workflows and dashboards.- Ensure workflow configuration.- Perform automation scripts.- Monitor the platform.- Support teams in the adoption and use of tools.- Install and implement plugins.- Enrich the knowledge base.- Create/query RESTful or SOAP APIs.- Create/Debug scripts using ScriptRunner.- Create collections and exploit web services with Postman.- Create, edit, and format documents in Confluence.- Create, edit, and sort data in tables.- Manage Jira/Confluence & Confluence/Jira links.- Use integration macros between Jira and Confluence.- Create document templates.- Document achievements.
- GRDF - DSI - CyberJira/Confluence AdministratorENERGY AND UTILITIESJuly 2022 - January 2023 (6 months)Paris, FranceProject: Jira/Confluence Platform Optimization and Support (Data Center)• Administration of Jira/Confluence tools• Project creation, user creation• Access and rights management• Screen and workflow design/configuration• Script creation/debugging in Groovy and Java via ScriptRunner• Log analysis, error analysis (Jira logs, catalina.out…), performance monitoring• Automation rule management• KPI, Dashboard, Kanban, Sprint management• Plugin management• User assistance• Management of Jira and Confluence instances under Data Center• Analysis and correction of scripts under ScriptRunner• Writing technical and functional documentation• Jira/Confluence version upgrades via Ansible and Artifactory• Regular maintenance and support of Jira and Confluence platforms• Process Optimization: identify opportunities for optimizing existing processes and implement improvementsEnvironment: PostgreSQL, Jira Software, Confluence, Jira Data Center, Windows 7/10, Linux, Shell, Ubuntu, Ansible, Clustering infrastructure
- EDFAtlassian Consultant - Jira/ConfluenceENERGY AND UTILITIESJanuary 2021 - June 2022 (1 year and 6 months)Nanterre, FranceProject: Jira Instance Support, Migration & Redesign- Manage and optimize a Jira instance.- Configuration and optimization of Kanban and Scrum boards for Agile teams.- Creation and management of workflows (Scrum/Kanban).- Estimate stories and create a sprint backlog, manage the backlog and plan sprints.- Map statuses to columns, transition issues across the board.- Participation and integration of Jira REST API for developers.- Back-End Workflow (variable feedback, database design, creation or querying of RESTful or SOAP APIs, client Back-Office creation...).- Import tickets into Jira from various external sources.- Extract tickets and send files to different services as needed.- Categorize issues and evolutions in Jira.- Create Jira User, Admin, and Confluence training materials.- Test functional workflows: conditions, validators, post-functions, properties.- Assist the Quality Assurance team in providing quality software releases.- Configure system settings and global permissions.- Manage users and projects.- Create a classification of requests, fields, and screens to facilitate team work.- Create custom fields and modify screens.- Integrate specific transitions into workflows.- Create and configure spaces and create, edit, and format documents in Confluence.- Link documents and content within and outside the environment.Confluence and Create, edit, and sort data in tables.- Manage Jira/Confluence & Confluence/Jira links and Install and implementplugins: Questions, Calendar, Office 365…- Use integration macros between Jira and Confluence.- Create document templates and Document achievements.
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Education
- Master in IT Project ManagementIESIG2020- Gestion et pilotage de projet ( Agile et classique ) - Management et performance - Marketing international - Developpement - Data anlyzing - Devops
- Master in Information Systems DesignIAI2016- Méthodes de Conception des SI - Conception de Base de Données - Administration de base de Données et Sécurité - Modélisations et reconnaissance des contenus - Programmation fonctionnelle , impérative et linéaire - Algorithmique et complexité - Atelier génie logiciel - Outils de développement