Chouaieb J.

- Managed the migration of the donation and donor management tool to Salesforce

- Integrated Salesforce with Gonexa, Adobe, CEGID, and CAPENCY

- Managed scope, deadlines, communication, and risks

- Managed the product backlog and agile ceremonies

- Managed the development team: workload, dependencies, conflicts, and risks

- Managed data migration: strategy, organization/execution

- Identified areas for improvement and implemented necessary processes to advance the project

- Detailed project tracking and KPI management (through weekly and/or monthly steering meetings)

– Led organizational and digital transformation projects for major clients (public and semi-public sector): business process redesign, system migration, CRM and ERP solution integration.

– Gathered and analyzed business and IT department needs, functional scoping, defined modernization trajectories, and contributed to organizations’ multi-year roadmaps.

– Wrote functional and technical specifications, facilitated design workshops and steering committees — permanent liaison between project teams, departments, and service providers.

– Implemented integrated application architectures ensuring the consistency, security, and scalability of the information system.

– Provided transversal management of internal and client teams, risk management, reporting to management, and budget monitoring.

– Contributed to data governance and exploitation strategy within the framework of repository consolidation and business data valorization projects.

– Created and structured a regional agency: defined the operational model, built and led a team of 10 employees, supervised the P&L (Revenue €600K).

– Managed a portfolio of technology integration and deployment projects for industrial and commercial clients: managed deadlines, costs, and quality.

– Business development and client loyalty: managed partner relationships, responded to tenders, built service offerings.

– Coordinated projects technically and commercially, reported to senior management, implemented local governance adapted to growth.