Chouaib F.

• Writing test scenarios and cases on HP ALM (equivalent to TESTRAIL), including identifying and preparing associated datasets.

• Coordination of business and IT teams: operational management of Key Users during acceptance testing (UAT), ensuring adherence to schedule and quality of deliverables.

• Defect management: identification, qualification, tracking, and reporting via Jira (administration and operational use).

Production of KPIs and execution reports for progress monitoring and decision-making.

• Writing training materials and conducting training sessions on SAP FIORI and HP ALM.

SAP SD/MM Roll-outwith a major American pharmaceutical player (multi-site post-acquisition) and at Allflex (animal identification)

Fit/Gap Analysis- Facilitating business/IT scoping workshops: mapping existing processes (AS IS), modeling target processes (TO BE), identifying and qualifying functional gaps (Gap Analysis), liaising with business and IT teams

Management of Change Requests(CR) — End-to-end management:

- Gathering and qualifying business needs, facilitating functional workshops, writing BRDs (Business Requirement Documents) and detailed functional specifications, analyzing SAP functional impact (SPRO configuration vs. specific ABAP development), validation with stakeholders

- Data cleansing and validation with the business

- Definition of transcoding and conversion rules

- Consistency checks, data acceptance testing after loading (LSMW)

- Training & change management

- Training Key Users on the SAP solution

Support for User Acceptance Testing (UAT)writing training materials

- Resolution of production incidents: error message analysis,

- Root cause identification

- Ticket management (incident management)

- Coordination with business teams

- Management of an OMS based on SAP ECC, integrating SFCC (Salesforce Commerce Cloud), WMS, and PSP interfaces, through EDI and API flows.

- Management and analysis of blocked IDocs on key flows (CREMAS, DEBMAS, ORDERS, DESADV), including root cause identification and incident resolution.

- Resolution of credential incidents (expired tokens, SSL certificates): diagnosis, technical coordination, and restoration validation

- Management of SEEBURGER mapping errors after updates: identification of impacted fields and end-to-end testing

- Functional testing of REST APIs via Postman: request construction (GET/POST), authentication header management (Bearer Token / API Key), validation of JSON payloads and HTTP return codes

- Needs qualification and facilitation of functional workshops

Writing detailed functional specifications (SFD) and Business Requirement Documents (BRD)

- Validation with stakeholders and Key Users

- SAP configuration (customizing) via SPRO: organizational structures, pricing/calculation schemas, shipping conditions, shipping point...

- Functional testing in QA environment — writing test plans, executing test scenarios, defect tracking

- Go-live (Go-Live) — release and transport order management (SE09/SE10)