Freelancer profile translated to English.

Description

With over 20 years of experience in project management, team leadership, and contract monitoring, I have acquired solid skills in various areas:

- BUILD & RUN PROJECT MANAGEMENT: Governance definition, project setup, steering, team leadership, indicator monitoring, risk identification and management, budget monitoring, escalation management, supplier relations, communication with management.

- TEAM LEADERSHIP: Project managers, engineers, technicians (up to 35 direct reports) – resource monitoring – coaching – evaluation - 1:1 meetings - Training.

- KEY CLIENT CONTACT: Preparation and participation in steering committees and project monitoring - guarantor of contractual SLA (Service Level Agreement) compliance - Technical on-call duty.

Today, after 4 years as a technical manager at Qlik in Sweden, I am seeking project steering/management roles and support/consulting/assistance/training roles on QLIK products.

Languages

English
Fluent
French
Native or bilingual

Workplace preferences

Can work on-site

Nantes (up to 50km), Nantes (up to 100km), Rennes (up to 10km)

Qlik
Technical Support / Team Leader / Delivery Manager
SOFTWARE PUBLISHING
September 2015 - October 2019 (4 years and 2 months)
Lund, Sweden
 Management of 35 engineers across two sites (22 in Lund and 13 in Barcelona)
 Alignment and global ticket distribution.
 Ensuring global communication and collaboration between team leaders in other regions.
 Follow-up and process improvement meetings
 1:1 meetings to ensure employee well-being and training needs
 Escalation management with clients and clarification of expectations.
 Identification of obstacles and anticipation of bottlenecks
 Recruitment of new engineers
 Daily English communication
Recruitment Training Team management
ALTRAN
Production Support Engineer
DIGITAL AND IT
November 2012 - September 2015 (2 years and 10 months)
Rennes, France
 Application monitoring of the production chain
 Analysis of incidents and application evolution needs
 Package generation, change management, and deployment to production
 Implementation of production monitoring processes and tools (Indicators, QOS)
 Testing of applications before deployment to production
 Production center user interface
 Support for development teams
testing Production support QOS Packaging Incident management
Altran
Functional Expertise and Project Management
DIGITAL AND IT
September 2011 - November 2012 (1 year and 2 months)
Rennes, France
Objectives:
 Specify application evolutions in compliance with target architecture and the needs expressed by
business stakeholders within the transactional department
 Monitor version deliveries in different environments (user acceptance testing, pre-production,
production)
 Monitor production deployments in support of the project manager
 Provide functional expertise to the support team

Achievements:
 Functional design of application evolutions
 Writing of General Functional Specifications and Evolution Requests
 Performing impact studies
 Leading working/maturation meetings with business stakeholders
 Analysis of TMA (Third-Party Application Maintenance) estimates
 Validation of Detailed Functional Specifications for each version
 Validation of TMA and TRA (Third-Party Application Acceptance Testing) test strategies
 Participation in testing of elements delivered by TMA in support of the TRA team
Business analysis Roadmap Writing specifications Impact studies TMA estimation