About Chloé
French
Native or bilingual
English
Native or bilingual
Spanish
Conversational
Experience
- BimBamJobProduct DesignerPUBLIC SECTOROctober 2020 - December 2022 (2 years and 2 months)Paris, FranceBimBamJob is a social and solidarity-based company that helps people who are far from employment to reintegrate. Its software, Horizon, is used by social workers and socio-professional integration counselors from associations and departmental institutions.Within the tech team, I was able to:- Implement a user research process- Participate in the redesign of the software's design with Product Owners, developers, and data scientists- Lead workshops for collective understanding and reflection- Participate in strategic discussions on future target audiences/users of the software
- unknowns - innovation consultancyService & UX DesignerCONSULTING AND AUDITSDecember 2017 - October 2020 (2 years and 10 months)Paris, FranceUnknowns is an innovation consultancy that uses social sciences to understand individuals and their needs. It helps various industrial groups find new business opportunities through empathy, design, and technology.Some projects I had the opportunity to work on:- Redesign of an automotive diagnostic tool (field research within garages, ideal experience design, prototyping)- Design and testing of a renovation assistance service- Testing and improvement of a mobile app for patients with rheumatoid arthritis
- Nealite (Part of PwC)Junior UX DesignerCONSULTING AND AUDITSApril 2017 - December 2017 (8 months)Paris, FranceThe Experience Center is an innovation lab created by PwC to imagine, design, and test. The Experience Center represents the X in BXT (Business - Experience - Technology).Some projects I worked on:- Design and improvement of the customer service for a medical device manufacturer- Leading design thinking introductory workshops for a government agency to rethink the onboarding process for new employees- Design of a digital room and an app for a real estate group
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Education
- Master in SociologyEHESS - Ecole des Hautes Etudes en Sciences Sociales2025
- Master 2 in Communication and Digital TechnologyCELSA Paris-Sorbonne - Ecole des hautes études en sciences de l'information et de la communication2017Double diplôme entre le CELSA (Paris Sorbonne) et l'Ecole des Mines d'Ales