About Chloé
French
Native or bilingual
English
Fluent
Experience
- Morphea BedUX/UI & E-commerce CRO DesignerE-COMMERCEApril 2026 - April 2026Bordeaux, FrancePremium e-commerce bedding brand (Shopify). Mission: UX/UI audit of the existing site + Product Page redesign.CRO UX/UI Audit (mobile-first):Comprehensive heuristic analysis of the purchasing journey (home, collection, mattress & pillow PDPs, cart). Identification of P1/P2 friction points ranked by CRO impact. Deliverables: annotated recommendations on Figma + prioritized roadmap.Product Page (PDP) Redesign:Redesign of the Bedding pages. Work on information hierarchy, mobile readability, reassurance, and CTAs. Copywriting recommendations to strengthen the premium positioning.Checkout Funnel Optimization:Recommendations on the cart (CTA wording, highlighting savings, upsell), variant toggles, cross-selling, and out-of-stock management.Deliverables:Annotated Figma audit & Notion with prioritized recommendations + desktop & mobile mockups, ready for integration.
- HosmanLead Product Designer & CROREAL ESTATEMarch 2021 - March 2025 (4 years)Bordeaux, France*Total Site & Conversion Funnel Redesign:UX audit, friction identification, redesign of key pages (home, PDP, tunnel). Annotated Figma mockups + dev handoff.*SEA Campaign Optimization:Design of dedicated landing pages, post-click funnel optimization to maximize CVR and reduce CPA.*Analytics:GA4, Looker Studio, Hotjar: GA4 event setup, cohort analysis, KPI dashboard creation. Behavioral analysis via Hotjar (heatmaps, session recordings).*Design System & Brand Guidelines:Figma components, tokens, typography, grid. Guidelines to ensure consistency across all platforms.*Co-design Workshops:Sessions with product and operations teams to optimize internal tools.
- Lead CRO & A/B testing via Kameleoon: Experiment design, setup, monitoring, and results analysis (CVR, bounce rate, click-through rate).
- Little WorkerProduct DesignerCIVIL ENGINEERINGMay 2019 - August 2021 (2 years and 3 months)Bordeaux, France*Showcase Site & Conversion Funnel Redesign:Complete UX/UI redesign in collaboration with the Marketing department: audit, redesign of key pages (home, PDP, checkout funnel), optimization of visual hierarchy and readability. Annotated Figma mockups + dev handoff.*Design System & Back Office Evolution:Design of a complete Design System in Figma (components, tokens, typography, grid) to standardize and evolve the product Back Office.*Co-design & User Testing Workshops:Facilitation of workshops with teams to co-build UX solutions. Implementation and monitoring of user tests to validate design choices.*Brand Book:Creation of a comprehensive Brand Book to formalize brand identity (graphic chart, guidelines, use of visual elements).
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Education
- Master's Degree in User ExperienceEcole Supérieure du Digital - Bordeaux2021
- Master 1 Global Design Research and InnovationEcole de Condé - Bordeaux2019