Freelancer profile translated to English.

Description

Digital Administrative Assistant, I support entrepreneurs, freelancers, and small businesses in managing their daily administration and organization.

🎯 My goal: to save you time, clarity, and peace of mind, so you can focus fully on growing your business.

I primarily work remotely on the following tasks:

• Routine administrative management: emails, document drafting and formatting, file tracking and organization

• Client follow-up & customer service: invoicing, reminders, managing client requests and communications

• Organization & planning: task structuring, priority management, daily optimization

• Sales and organizational support

• Simple social media and digital content management

✨ Rigorous, organized, and reliable, I adapt to your needs with an approach based on quality, confidentiality, and efficiency.

My role: to be a real daily support, to free you from administrative burdens and allow you to refocus on your core business.

💼 I offer one-off tasks or monthly packages, depending on your organization and goals.

📩 Available to discuss and define a collaboration tailored to your needs.

Industry field of expertise

Languages

French
Native or bilingual

Workplace preferences

Can work on-site

Maubeuge (up to 50km)

ORANGE
Saleswoman
TELECOMMUNICATIONS
October 2025 - January 2026 (3 months)
Maubeuge, France
Field sales experience for Orange, with a focus on prospecting, customer loyalty, and support during fiber optic transitions.

Interacted with individuals to present offers, answer questions, reassure, and propose solutions tailored to their needs.

Prospect and client follow-up managed via CRM, with information updates and communication traceability.

This experience allowed me to develop excellent interpersonal skills, real listening abilities, and great rigor in client follow-up and organization.
Personalized Support
VAC LOCATION
Sales Administration Assistant
TRANSPORTATION
July 2025 - October 2025 (3 months)
Responsible for the complete follow-up of client files, from order taking to invoicing, ensuring data reliability and deadline adherence.

My responsibilities included:
• Administrative management and steering of orders and contracts,
• Invoicing and follow-up,
• Coordination between clients and internal teams,
• Structuring and updating administrative files,
• Operational support for sales teams to ensure smooth and responsive service.

I contributed to better organization of administrative processes, effective client follow-up, and secured commercial flows, while maintaining a high level of customer satisfaction.
Order Management Client File Management Customer Relations Dispute Resolution
THEMIS EGA (BTP)
SALES ASSISTANT
CIVIL ENGINEERING
July 2024 - December 2024 (5 months)
Ensured a central role in administrative and commercial coordination, in constant liaison with sales teams, site managers, and clients.

I was involved in:
• Preparation and follow-up of quotes and commercial files,
• Invoicing and administrative project management,
• Administrative support for construction sites throughout their progress,
• Communication with clients and various internal stakeholders,
• Organization, updating, and validation of contractual documents.

This position allowed me to develop a great capacity for adaptation, rigorous priority management, and real ease in demanding technical environments where precision and reactivity are essential.
Planning Site Monitoring Project Management Team Coordination