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Chiu Yiat KerkCY

Chiu Yiat Kerk

Chinese & English Virtual Assistant

€125/day
Segamat, MY
3-7 years

Average response time: 1 hour

About Chiu Yiat

Greetings! I am a seasoned virtual assistant with expertise in real estate (US market), business brokering and ecommerce. I speak English, Mandarin and Malay. I have experiences on assisting in real estate transactions, handling lease drafting, property listings, vendor coordination, administrative task, social media marketing (including xiaohongshu/little redbook) and email marketing

✓Bilingual fluency(English and Mandarin)
✓2 years experience in property management
✓ Lead generation & data entry
✓Follow up with leads
✓Buildium: receive rental payment, collect management fee, prepare landlord financial statement, record check for repair and other vendor fees, bank reconciliation and owner draw
✓Tenant Screening (Credit Score, Criminal Records & Eviction Proceeding)
✓ Drafting Lease
✓Coordinate Purchase & Sale Transaction
✓Vendor arrangement
✓Efficient use of Google Workspace tools
✓Microsoft Team
✓FMLS listing
✓Leasing (residential & commercial)
✓ Basic Accounting
✓Canva design and Photopea editing
✓ Docusign
  • English

    Native or bilingual

  • Chinese

    Native or bilingual

  • Malay

    Fluent

  • Cantonese

    Conversational

Remote only
Primarily works remotely

Experience

  • V&W Realty
    Commercial and Residential Properties Management Virtual Assistant
    REAL ESTATE
    February 2022 - December 2024 (2 years and 10 months)
    I supported both leasing and sales transactions, as well as various administrative tasks. In my role, I often contacted leads (potential tenants) for our investment properties, ensured they met the necessary requirements, and collaborated with landlords before finalizing tenant agreements. Other than that, my responsibilities also including coordinate move-ins and move-outs, rental collection, vendor management, HOA regulations compliance, and maintained strong tenant-landlord relationships.

    On the sales side, I was responsible for preparing offers and submitting them along with the buyer's pre-approval loan letters. I facilitated the signing of binding contracts and coordinated with attorneys, lenders, and agents. My tasks also included scheduling home inspections, ensuring all required documents were obtained before the due diligence period, following up with lenders on appraisals and financing contingencies, and tracking the transaction to guarantee smooth closings.

    I also assist in handling communication with Chinese investors, tenants, landlords for every sales and purchase transactions and also for the leasing side.
    administrative support Salesforce customer service Chinese English
  • Sinosmart Business Brokers
    Admin & Marketing Management VA
    REAL ESTATE
    February 2025 - Today (1 year and 6 months)
    - CRM management
    - Social media marketing and ads management
    - Email marketing
    - Lead Support
    - Brokers Support
    - File management
    - Wordpress website editing (non-code) and listing update
    English Email marketing administrative support Social media Wordpress

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Education

  • Bachelor Degree (Hons) Analytical Chemistry
    TARUMT
    2021

Skill set

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