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Chifaa GhazouaniCG

Chifaa Ghazouani

Supermalter

Senior IT Business Analyst

€560/day
1 project
Paris, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Chifaa

With a technical background in Java Backend development, I evolved into the role of Senior Business Analyst, bringing a unique technical perspective to business analysis.

My experience in developing microservices and web services for major clients allows me to effectively bridge the gap between technical and business teams.

Certified Scrum Master, I combine technical expertise with business vision to translate complex needs into concrete and efficient solutions, particularly in the banking and insurance sectors.

Currently available, I am looking for a new challenge where I can leverage this dual expertise. Let's discuss your projects!
  • French

    Native or bilingual

Can work on-site
Paris (up to 50km)

Experience

  • SMA BTP
    Business Analyst / Technical Project Management Office
    BANKING AND INSURANCE
    February 2025 - Today (1 year and 4 months)
    Paris, France
    Studies and Development Department (DSI): Within the Digital Design team, responsible for the maintenance and management of evolutions of SMABTP's online services (customer and partner areas, internet portals, IARD and VIE user account management).
    • Analysis of business needs and writing of functional specifications expressed by project management and business units for online services and user account management (creation, authentication, profile management).
    • Design of user journeys and close collaboration with Architecture, Development, and Security teams.
    • Monitoring of developments, functional support, and validation of deliverables (tests, acceptance, homologation).
    • Participation in production deployment and post-deployment monitoring of Web and Intranet evolutions.
    • Contribution to the corrective and evolutionary maintenance of associated applications and APIs.
    Environment: Postman, Draw.io, SoapUI, Swagger.io, Confluence, DBVisualizer, RestAPI
    Postman API Functional Specifications Business Analysis SQL
  • Orange Bank
    Business Analyst / Technical Project Management Office
    BANKING AND INSURANCE
    September 2022 - February 2025 (2 years and 5 months)
    Paris, France
    Customer Care Platform: One Bank is a project to build an IS that unifies all that Orange currently offers in terms of online banking. The Customer Care squad consists of all microservices for managing all processes related to Orange Bank customers, including bank card management and processing of bank debit transactions requested by DGFIP.
    • Participation in setting up the functional architecture in collaboration with the Product Owner
    • Coordination between teams by organizing exchange workshops
    • Processing of user stories for creating new needs in compliance with internal rules and setting up the necessary code base for future functional user stories.
    • Participation in weekly workshops with the business unit
    • Modeling and writing detailed functional specifications for functionalities related to bank card management and debit transaction processing
    • Functional support for developers: writing test scenarios to ensure delivery quality
    • Documentation of needs/requirements and consolidating them in the Confluence tool
    • Facilitating sprint refinement meetings
    • Preparing sprint planning
    • Facilitating Scrum ceremonies: daily stand-ups/retrospectives
    Methodology: Agile SAFE
    Environment: Jira, Postman, Draw.io, SoapUI, Swagger.io, Confluence, Cucumber acceptance testing, Kafka, Kubernetes, OpenAPI, AsyncAPI, PostgreSQL,
    Microservices oriented architecture, Scrum, CI/CD
    Postman API SoapUI Needs Assessment Agile Methodology (SAFe) SwaggerUI
  • LCL Bank
    JAVA, J2EE Study and Development + Scrum Master
    BANKING AND INSURANCE
    July 2019 - July 2020 (1 year)
    Paris, France
    EXPERTISE: JAVA, J2EE Study and Development + Scrum Master
    Implementation of the fluid journey module
    As part of the DEMATBOX project, an LCL tool for rapid dematerialization of non-digitized products. LCL wishes to evolve this solution to process digitized and non-digitized documents with better fluidity by initially bypassing the Workflow Sans Frontières (asynchronous) orchestrator.
    Fluid journey is a new module consisting of a set of microservices enabling the acquisition of supporting documents during a face-to-face meeting with the client in a fluid manner; without interruption and connecting to the existing post-meeting Workflow process.
    • Design and implementation of the new module's application and technical architecture,
    • Implementation of microservices enabling communication with existing applications to ensure document acquisition up to their storage in the GED.
    • Writing technical and functional specifications for microservices,
    • Writing delivery documents (DED) for web services,
    • Facilitating retrospective meetings,
    • Facilitating Daily meetings,
    • Facilitating review meetings and Sprint planning poker, adhering to the Agile Scrum methodology.

    Technical Environment:
    - Service-oriented architecture
    - JAVA 8, Spring Boot, Spring DATA JPA, RestTemplate API, JUnit, Maven, Gitlab CI-CD, Jira, Confluence, Sonar, Swagger, PostgreSQL

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Education

  • National Engineering Diploma in Applied Computer Engineering,
    National Engineering School of Carthage–
    2014
    Diplôme National d'Ingénieur en génie informatique appliquée,

Certifications

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